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Community Manager

CLASSIFICATION: Full-time, Exempt, Benefits Eligible

COMPENSATION: $70,000 Per hour

POSITION SUMMARY:The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to Regional Manager, who operates out of the corporate office. The Community Manager strives to achieve all operational and financial goals for the property.

TEAM: Redstone Residential is a national student housing operator headquartered in Provo, Utah.

Redstone Residential has at its core the mission statement "We create happiness for our residents, clients and team members through clear communication and world-class customer service."

The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

• We Are Believers
• We Stay the Course
• We Communicate Authentically with Care
• We Drive Performance

KEY DUTIES & RESPONSIBILITIES:

• Monitor Redstone Key Performance Indicators (KPI’s) on-site, which involves managing the property to the approved operating budget, overseeing the lease-up of the property, collect rents, manage delinquency, and submit weekly and monthly reports to Redstone.
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Manage projects ranging from marketing initiatives to construction projects

EXPERIENCE & QUALIFICATIONS:

• 2+ years of experience in student housing or multifamily property management
• High school diploma is required
• Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with PM software is a plus
• Detail-oriented work ethic, experience managing to a budget, P&L ownership
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
• “Client-ready” professional demeanor and presentation. Previous client interface experience required.

Preferred Qualifications:

• Leadership
• Property Management

Behaviors:

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expert: Considered a thought leader on a subject
• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations:

• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization