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Community Manager

CLASSIFICATION: Full-time, Exempt, Benefits Eligible

COMPENSATION: $65,500 per year, plus the ability to earn performance bonuses

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued education program
• Employee assistance program
• Short-term disability insurance

POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager, who operates out of the corporate office. The Community Manager strives to achieve all operational and financial goals for the property.

TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 38,000 leases and operating in 20 states, Redstone is one of the largest 3rd party management companies in the U.S.! We are also seeing rapid expansion with our conventional portfolios!

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

KEY DUTIES & RESPONSIBILITIES:

• Monitor Redstone Key Performance Indicators (KPIs) on-site
• Manage the property to the approved operating budget
• Oversee the lease-up of the property
• Collect rent and manage delinquency
• Submit weekly and monthly reports to Redstone
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
• Work collaboratively with other staff members in a highly entrepreneurial environment
• Manage projects ranging from marketing initiatives to construction projects

EXPERIENCE & QUALIFICATIONS:

• 3+ years of student housing or multifamily property management experience required
• 2+ years of property management or hospitality experience preferred
• Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with PM software is a plus
• Detail-oriented work ethic, experience managing to a budget, P&L ownership
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
• “Client-ready” professional demeanor and presentation. Previous client interface experience is required

QUALIFICATIONS EXPERIENCE:

Required: 2 years of Property Management Experience

BEHAVIORS:

• Required: Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred:

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Loyal: Shows firm and constant support to a cause
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

MOTIVATIONS:

• Preferred: Financial: Inspired to perform well by monetary reimbursement
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

EQUAL OPPORTUNITY EMPLOYER: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.