Content Production Specialist
FranklinCovey - Hartford, Connecticut, us, 06112![FranklinCovey](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at FranklinCovey
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Overview
Take the next step in your career now, scroll down to read the full role description and make your application.“We enable greatness in people and organizations everywhere.”
FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action.
Job Title:
Content Production Specialist
Status:
Full-Time
Reports to:
Director, Content Operations
Location:
Remote - Anywhere in the contiguous US
Job Summary
As our Content Production Specialist, you will support - and find ways to improve - our content launch and maintenance processes. You will ensure launches go off without a hitch so our millions of learners can easily access our content in all modalities. Your pre-launch file management requires coordination between and collaboration with multiple teams including Content, Visual Design, Platform, Localization, Sales, and Operations to ensure accuracy and on-time delivery of our complex, multi-million dollar courses.
Essential Job Functions
Work with various teams during content production to ensure the file quality meets FranklinCovey world-class standards.
Manage the movement of files through multiple work streams to ensure that files go to the right people at the right times, maintain correct versioning, and meet final delivery standards.
As the project leader, own and manage via a project plan maintenance/fixes to course materials that have already launched.
Take a proactive approach to quarterly content maintenance and lead communication to our internal teams on product questions.
Who We’re Looking For
We need someone who not only triple-checks their work but also is a systems thinker who can strategize with cross-functional stakeholders and improve our delivery processes.
Basic Qualifications
2+ years of experience in a production or operation support role.
1+ years of experience in a client-facing support role with direct interaction.
Preferred Skills & Experience
Obsessively organized.
Clear communication and collaboration skills.
Ability to interpret, assess, and resolve issues.
Ability to manage multiple time-sensitive projects.
Knows how to use tools such as Asana.
Innovative—provides unique solutions to problems both big and small.
Ability to work with stakeholders and external teams to influence better process.
Benefits include:
medical, dental, and vision insurance, 401(k), employee stock purchasing program, PTO, paid holidays, and more. Please visit franklincoveybenefits.com for details.
FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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