Technical Writer- ARV*
Crowley - Jacksonville, Florida, United States, 32290![Crowley](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Crowley
Overview
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Overview
We are on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company. As a privately- held, U.S - owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind and Fuel services in 36 nations and island territories.
By expanding and innovating our services, we have grown to a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.9 billion. We live up to our purpose of bravely advancing what's possible to elevate people and the planet with our core values of Integrity, Sustainability and Drive guiding everything we do.
To continue laying the groundwork, challenge what's possible and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their career with us.
SUMMARY:
Plan, create, and modify technical documents, including technical proposal writing and / or editing technical proposals.
GENERAL RESPONSIBILITIES:
Writes and updates material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance. Consult with engineering, software and technology subject matter experts to write, review, modify, and revise technical documents. Ability to receive bullet format notes and form a technically compliant proposal response. Interpret complex documents from subject matter experts and translate them into a concise, relevant, and readable format. Report to proposal managers on progress and review of technical content. Proofread and edit content created by team members and other writing staff. Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience. Select and adopt a uniform writing style across all media and other platforms for consistency within and outside the organization. Indulge in user research for feedback, revisions, and improvement in technical content.
Qualifications
EDUCATION:
Bachelor's degree in a technical field such as Computer Science or Engineering; or bachelor's degree in a non-technical field such as Journalism, English, or Communications, with technical and scientific knowledge, training and experience.
EXPERIENCE:
3+ years' experience as a technical writer for engineering, IT, management, or related area.
TECHNICAL PROFICIENCY:
Proficient in Microsoft Office products, including Excel, Outlook, Word and PowerPoint.
COMPETENCIES:
Ability to communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to evaluate process effectiveness and develop changes or alternatives. Ability to function effectively with, or as part of, a team. Ability to effectively manage projects that may vary in nature and scope. Ability to provide subject matter expertise, counsel, and effectively influence others at various levels within the organization.
OTHER:
Technical writing certifications from organizations such as Society for Technical Communication, Shipley and Associates, or training from other Business Development organizations preferred. Proposal Management team experience preferred.
JOB SCOPE:
Position impacts multiple business units/segments.
WORKING CONDITIONS:
Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.