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Position: Community Manager for Cardiff Hall and Stevenson Lane – Towson, MD

Role Overview

As the Community Manager you will manage Cardiff Hall (127 units) and Stevenson Lane (116 units) to increase profitability through day-to-day operational and financial management.

Most Important Responsibilities

• Maintains the revenue, expenses, physical and economic occupancy in accordance to the budget and projections.
• Respond to any potential housing violations and liability concerns about the property.
• Manage property inspections in accordance with CRC requirements.
• Successfully manage renewals for resident retention goals.
• Assist with coaching and developing the team.
• Reporting on weekly traffic trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
• Manage outreach marketing efforts throughout the year to assist in traffic generation and building relationships in the community.
• Delinquency management.

Most Important Qualifications

• Exp as Community Manager is strongly preferred, student housing a plus.
• Effective time management skills to oversee two assets simultaneously.
• Must be willing to work two Saturdays per month due to smaller team size.
• Financial reporting exp, including budget preparation, variance reporting and delinquency management.
• Demonstrated ability to train and coach team members at both sites.
• Hands-on exp with managing sales and follow-ups, able to work the front lines with competing demands throughout the day.
• Demonstrated ability to independently handle resident issues.
• Organizational skills, strong follow up, attention to detail and ability to multitask.