AWM, Marcus, Marketing Retention, Associate, Chicago
Goldman Sachs Group, Inc. - Chicago, Illinois, United States, 60290![Goldman Sachs Group, Inc.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Goldman Sachs Group, Inc.
Overview
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Overview
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.
Marcus by Goldman Sachs
The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.
RESPONSIBILITIES AND QUALIFICATIONS
The Issues Management Associate role is part of Marcus Deposit’s first line of defense by testing, monitoring and remediating to help ensure process-level risks and controls are closely managed to prevent and mitigate risk in the business. Additional responsibilities include:
Manage all aspects of issue identification, analysis, remediation and monitoring & reporting, including collaboration with issue owners, aggregation of issues across the business, and facilitation of executive reporting.
Partner with other business units and support functions to remediate issues and assist with implementation of corrective actions related to control failures and non-compliance with policies and procedures.
Proactively identify potential business risks, process deficiencies and improvement opportunities and make recommendations for additional controls and corrective action to enhance the efficiency and effectiveness of risk mitigation processes.
Gather and synthesize data to perform root cause analysis and determine thematic trends related to issues identified by the business first, second and third lines of defense.
Lead and deliver executive reporting and other data-driven deliverables, with a focus on providing appropriate content, context and structure in a precise and timely manner.
Monitor progress and measure performance to identify areas for improvement.
Work effectively with cross-function on issues in establishing communication plans and ensuring their execution.
Focus on continuous improvement and evolution to meet changing requirements to support maximum visibility to the executive audience.
Coordinate and facilitate the business controls meeting with key executive stakeholders - reporting.
Be a critical thinker: Thoughtful, self-aware, and use available evidence to make decisions.
Pro-actively seek out areas to add value.
Basic Qualifications
Bachelor's degree in Risk Management, Business, Finance or a related field.
3+ years related work experience.
Ability to work in a fast-paced environment.
Basic project management, analytical and research skills with a demonstrated ability to manage projects from inception through completion.
Experience building reports and presentations. Expert level proficiency in the Microsoft tool suite, including Excel, Word and PowerPoint.
Advanced analytical, critical thinking, problem solving, organizational and time management skills.
Excellent interpersonal, relationship building, communication (written and verbal) and negotiation skills.
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements.
Effectively manage multiple priorities and work autonomously.
Preferred Qualifications
5+ years banking experience, specifically in Consumer Banking and/or Invest Risk, Compliance and Governance.
Strong Risk Assessment Framework knowledge and experience performing risk assessments covering key risks and controls.
Hands-on knowledge of root cause analysis.
Working knowledge of financial, operational, compliance and reputation risks.
Experience aggregating and analyzing various types of risks and data with output to dashboards and/or formal written assessments.
Experience with Tableau or other data analytic tools.
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