Emergency Communications Specialist
Kansas Employer - Wichita, Kansas, United States, 67232![Kansas Employer](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Do you have a passion for serving others? Are you looking for an opportunity to truly make a difference in your community? The Wichita State University Police Department is seeking a motivated, customer-service oriented professional to join our team as an Emergency Communication Specialist. We partner with our University Community to keep them safe and help make our campus a better place to live, work, and learn. This individual needs to have the ability to work calmly under pressure, make time-sensitive decisions in emergency situations, possess excellent verbal and written communication skills, excel in a team-oriented environment, and be adaptable to change.Position Specific Responsibilities:Handling incoming calls and requests for service by public safety personnel, general public, and campus emergency systems.Dispatching officers to calls utilizing a radio system and computer-aided dispatch.Monitoring security equipment, processing alarms, and maintaining operations in the Emergency Communications Center.Summary of Responsibilities:Transmitting and receiving law enforcement and public safety staff communications in accordance with government regulations.Monitoring, documenting, and reporting all activities as required.Communicating information and services with the general public.Essential Functions:Answering incoming communications for all emergency and non-emergency calls.Determining appropriate level of emergency response services based on available information and applicable laws and regulations.Communicating general law enforcement information, University policies, parking regulations, weather conditions, and public record releases.Transmitting or communicating information to appropriate emergency staff, agencies, and communication systems utilizing appropriate terms and effective response techniques.Acting as emergency information and security backup according to required regulations.Maintaining accurate law enforcement records, incident documentation, and officer location and activity status in accordance with federal, state, and local laws, regulations, and University policy.Receiving and responding to emergency communications during and after disaster incidents and other extreme conditions.Monitoring and efficiently responding to security alarms and other emergency notifications.Receiving and relaying requests for emergency repairs and maintenance utilizing appropriate resources.Processing law enforcement requests to check for warrants, driver status, previous convictions, and criminal history.
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