Customer Care Marketing Communication Specialist
DXP Enterprises, Inc. - Houston, Texas, United States, 77246![DXP Enterprises, Inc.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at DXP Enterprises, Inc.
Overview
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Overview
Customer Care Marketing Communication Specialist
Apply
locations
Houston, TX 77040
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R8874
Do you want to grow with us?
At DXP we are
passionate
about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the
highest quality
of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will
encourage
and
empower
you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the
best solution
for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.Check out our many videos to learn more!
http://www.dxpe.com/about-us/careers/
The Customer Care Marketing Communications Specialist will manage our online and offline communication (OMNI) channels with customers and increase Supply Chain Services (SCS) brand awareness by distributing promotional material through (OMNI) channels, creating marketing campaigns, lead generation, and networking with industry professionals on social media platforms.Responsibilities of the Customer Care Communications Specialist include, but are not limited to:Develop, implement, and manage marketing campaigns to promote our products and servicesAnalyze and report on the performance and efficiency of marketing campaignsUtilize Salesforce to collaborate and manage marketing campaignsCreate and manage customer surveys and provide feedback to the sales and operations teamMonitor the corporate website and social media platforms and develop strategies to drive online followersRespond to online client queries in a timely mannerJoin professional industry groups to network and drive brand awarenessManage and update the SCS company website and produce videos and marketing content including metatags and keywordsCoordinate the design of promotional material and distribute in online and offline channels (OMNI)Qualifications of the Customer Care Communications Specialist include, but are not limited to:Previous experience utilizing Salesforce CRM and Pardot/ Account EngagementExcellent written and verbal communication skills; ability to communicate with all levels of DXP and Customer organizationsMust be a self-starter and ability to multitask in a fast paced environmentAbility to meet deadlines with a sense of urgency and accuracySkilled in writing and editing content with a strong attention to detailStrong prioritization, organization, and project management skillsProficient in Microsoft Applications including: Word, Excel, and PowerPointAdditional Information:Physical Demand: N/A
Working Conditions: Office Administration environment
Training/Certifications:
N/A
Shift Time/Overtime: Monday-Friday, 8am-5pm
Travel: Ability to travel 20%-30% (as needed)
Education: Bachelor’s degree preferred
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/VDXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V
About Us
Founded as Southern Engine and Pump Company in 1908, DXP was re-chartered in 1979 as Sepco Industries and renamed DXP Enterprises, Inc. in 1996. Over the years, we have strengthened our ability to support our customers by acquiring a diverse group of companies with a powerful corporate focus on product expertise, technical services andIndustrial MRO supply chain management.Today, DXP is a publicly traded professional distribution management company that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS),Supply Chain Services and MROP Products and Services.DXP continues to stay on the leading edge of technology, training and products while attracting and retaining the best employees. Our corporate strategy is simply to be the best solution for the industrial customer.
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