Sr User Experience Designer
Johnson & Johnson - Irvine, California, United States, 92713![Johnson & Johnson](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Johnson & Johnson
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Overview
is recruiting for a
Senior User Experience Designer , located in
Irvine, California.Our global Design and Human Factors team focuses on advancing the needs of the Healthcare Industry by placing our users at the center of our design process. We design solutions that span the full episode of care and balance the needs of various users: surgeons, hospital staff, patients, and caregivers. Our team is comprised of Industrial Designers, Human Factors Engineers, UX/Interaction Designers, Information Designers, and Design Strategists in over nine locations around the world.Our team partners with R&D and Marketing to create innovative human-centered product solutions that have the global reach to change the lives of billions of people around the world and profoundly change the trajectory of health for humanity.We are searching for an exceptional multidimensional User Experience Designer who has a passion for designing holistic systems that create a unified user experience across both digital and physical assets. This dynamic role will flex your broad range of user experience skills across our full product development process. In the initial engagement phase, you will serve as a design strategist and researcher to identify the true unmet needs of our users and collaborate with the Marketing team to explore potential opportunities where user experience can provide a competitive edge. During the mid and later development stages, your responsibilities will include co-leading usability studies into the regulatory submission pathway.Key Responsibilities:
Translate broad need statements from patients and healthcare professionals (HCP) into meaningful product solutions, while balancing business demands, technical requirements, and preserving the brand.Lead, advocate, and scope end-to-end user experience activities and deliverables across all ends of the product development process (project UX briefs, Gantt timelines to achieve milestones, budget requests, etc.)Co-lead voice-of-customer (VOC) insights gathering session with HCP’s to understand UX friction that might impact the surgical experience.Collaborate with internal colleagues to design HCP engagement test plans for UX related insights, including participant screeners, ethnographic research, usability test plans, surveys, etc.Leverage your expertise in anthropometrics and ergonomics or human to system interactions to support design recommendations and advocate for user-centered product requirements.Leverage design requirements or standards to support design rational and advocate for additional UX requirements in product goals.Utilize various design programs (Adobe, Figma, Solidworks, Keyshot, etc.) to illustrate physical and digital design concepts based on elicited user feedback.Qualifications:
Education:
A minimum of a Bachelor’s degree in a human-centered field, which might include a degree in computer interaction, industrial design, human factors, business, digital design, usability engineering, cognitive science, psychology, anthropology, or related fields.Experience & Skills:
Required:
A minimum of four years of relevant professional experience.Relevant experience working with multi-disciplinary product development teams and external partners.Ability to balance multiple programs simultaneously.Ability to translate VOC insights into actionable product deliverables.Excellent verbal and written communicator with data/information visualization skills to create visually appealing proposals and analyses.Preferred:
Skills and hands-on experiences that augment the design process (e.g., Human Factors Engineering, Cognitive Psychology, Graphic Design, Information Design, Interaction Design, Software & GUI development, Mechanical Engineering, Clinical Experience).Experience working in a regulated industry.Demonstrated ability to negotiate with stakeholders and provide disposition feedback and/or suggestions for edits or new entries to user needs documentation.Strong visual communication skills using tools such as sketching, Photoshop, Illustrator, PowerPoint, Figma, etc.Other:
This role is based in Irvine, CA & requires travel up to 20%, domestic and international.A portfolio will be requested/required for review if one is invited to interview.Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com.The anticipated base pay range for this position is $84K - $135.7K. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.Eligible benefits include medical, dental, vision, and time off as well as any others as provided for in the applicable Collective Bargaining Agreement. For additional general information on company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
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