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GovCIO Web Content Specialist in Jefferson City, Missouri

Overview

GovCIO is currently hiring for Web Content Specialist to support our client’s contract needs. This position is located in the Rockville, MD area and will be a fully remote position within the United States.

Responsibilities

1. Provide Web Content Support for the customer's public Drupal website, responding to and tracking support requests from web content contributors.
2. Analyze reported issues for potential technical causes and work with system administrators and developers to resolve issues.
3. Evaluate compliance of web content with Section 508 accessibility standards and recommend remediation approaches.
4. Perform Section 508 compliance validation and collaborate with the development team to remediate accessibility and usability issues.
5. Provide user support for the FDA web content management system, including technical and troubleshooting support.
6. Create, update, and manage user support requests.
7. Provide web analytics support through creation of reports and data testing to assess website usage.
8. Require knowledge of web-based user interface development, including principles of content organization, site layout, and navigation structure.
9. Collaborate with software developers, testers, and other members of the support team on incorporating interface elements and features.
10. Troubleshoot issues that arise with the website and user interfaces, including content, links, and transaction logs.
11. Assist with system administration tasks, including tracking incidents and vulnerability reports, reviewing server logs, and updating maintenance schedules.
12. Communicate and document risks and issues identified.

Qualifications

Bachelor's degree with 0 - 2 years (or commensurate experience)

Required Skills and Experience

1. Section 508 Compliance: Experienced in testing and implementing Section 508, ADA, and WCAG accessibility standards.
2. HTML: Knowledgeable in writing and editing HTML code.
3. CommonLook: Experience with using CommonLook software to ensure digital content meets accessibility standards.
4. Adobe Acrobat Professional: Proficient in creating, editing, and optimizing PDF documents.

Clearance Required: Must be able to obtain and maintain FDA Public Trust.

Preferred Skills and Experience

1. Degree in Computer Science, Engineering, or relevant field.
2. Experience writing and editing CSS code.
3. Experience with creating content on a Drupal CMS.
4. Experience in IT systems administration or user support.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. We make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Salary Range: USD $55,000.00 - USD $65,000.00 /Yr.