UI/UX Designer II
ALTEN - San Jose, California, United States, 95199![ALTEN](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
UI/UX Designer IILocation:
Remote- US (Time Zone- EST Preferred but open to any)Job Description:
Day to Day Responsibilities of this Position and Description of Project:Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.Who We Are:TCGplayer, now a part of eBay, connects hobbyists and hobby businesses: we relentlessly pursue customer-focused innovations to provide the most compelling destination and tools for collectible card game enthusiasts and professional sellers. We're dedicated to serving the global collectible community – millions of buyers and tens of thousands of retailers – representing a $25B hobby market.We are looking for a highly collaborative and motivated UX Designer II to join our Seller Experience Team, a cross-functional group working on one of TCGplayer's top strategic priorities: supporting the success and growth of hobby sellers around the world. Together, you'll look critically at how our product experiences delight our customers while also fitting our business goals. You'll have the opportunity to show your diverse UX background throughout the entire product design process. You will perform agile UX design and usability testing, lead workshops to help teams get to successful solutions, see products through to delivery, and understand how they create more value for our customers.TCGplayer's User Experience Research, Strategy & Design Team is a dynamic team of mixed method UX Research and Data Strategists, multi-disciplined UX Designers, and Copywriters. Our mission is to promote a culture of design thinking that results in useful, scalable, engaging and TCGplayer brand-worthy products. We champion a human-centered approach to product design, and advocate for our customers as we build alongside product and technology teammates.If you're enthusiastic about beautiful, user-centered design that is heavily rooted in quantitative data and qualitative insights, and have experience leading design initiatives across the entire product lifecycle within a cross-functional team, this is an excellent opportunity! Our team prides itself on a culture that fosters camaraderie, embraces diversity, and exudes passion.You don't have to be a hobbyist or gamer to love working at TCGplayer, but you should be comfortable embracing (and amplifying!) our commitment to making hobbies and games accessible, fun, and rewarding for everyone.Essential Functions:
As a UX Designer II on the Seller Experience team, you will:Rapidly prototype, build and ideate on seller tool and product designs informed by user needs, data, business objectives and technical capabilities; resulting in scalable experiences that can be adopted by multiple groups and span across multiple channels of the business.Serve as subject matter expert on small business hobby and collectible sellers' practices, experience needs, and UX solutions for their long-term success.Collaborate within a multidisciplinary team, working closely with engineering, product and business partners to find solutions that meet the needs of both the business and customers.Create solutions with the appropriate level of detail and fidelity for every UX phase of the product development life cycle, actively scaling design assets from simple sketches, design concepts, high-fidelity wireframes, clickable prototypes and final annotated design deliverables.Design for accessibility standards and help to maintain standardized design language systems.Work closely with UX Researchers/Strategists on testing protocol, collection and synthesis of customer insights to ensure UX solutions are aligned to customer expectations.Help create new design processes to improve the quality of products delivered while increasing the speed of delivery.Competency (Knowledge, Skills And Abilities):
5+ years of UX Design experience, including subject matter expertise in designing solutions for small businesses, both within the United States and internationally.Have designed tools and workflows for SaaS products, including account registration and management, in ecommerce and online marketplace contexts.Excellent interpersonal and communication skills.Mastery of working within an agile environment and a multidisciplinary team, including: your fellow designers, product managers, software engineers, front end engineers and stakeholders.Mastery of standard interactive design tools like Figma and the Adobe Creative Suite.Extensive experience in creating end-to-end design solutions.Understanding of HTML, CSS and responsive design for Web and Mobile Web.Experience conducting user research, with a focus on usability testing and solution mapping for applications, software and websites.Experience leveraging A/B testing tools and analyzing user feedback and activity, and the ability to use that data to enhance the user experience.Experience developing seamless, unified designs that span across multiple channels of a business and are accessible to a variety of users from many devices and platforms.Required Qualifications:
A Bachelor's Degree in a relevant field of study, or a combination of education and experience.Demonstrated success as a UX Designer or similar role working with tools for sellers in the eCommerce space.Can manage all UX activities and deliverables of a project from start to finish.Proven experience designing for full life cycle design projects in a software development environment, from design strategy through execution and market introduction.A portfolio or samples of work demonstrating your process for creating user-centered and business impactful software product design solutions.A collaboration and team-focused work approach.Preferred Qualifications:
A deep love of the hobby, gaming, or collectibles space.Masters or advanced degree in Design, HCI, or a related field.Experience in eCommerce software industry.Physical Demands:
The role involves the following physical demands on a regular basis:Mobility to work in a standard office setting and use standard office equipment, including a computer.Sitting or standing for an extended period of time, up to eight hours per day.Ability to use vision to read computer screen and read printed materials.Frequently required to stand, talk and/or hear.
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