IT Infrastructure Library
Infojini - New York, New York, United States,![Infojini](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Infojini
Overview
- Apply
Overview
CMDB Manager Requirements and Qualifications•Understanding of the IT Infrastructure Library (ITIL) IT Service Management lifecycle•Able to work both independently as well as collaboratively with minimal supervision•Ability to manage and prioritize multiple assignments•Position requires interpersonal skills project management, business and systems analysis, process management and re-engineering•Ability to script in Java and Python•Excellent written and verbal communication skills•Strong Understanding of ServiceNow ITSM platform and Discovery•Strong knowledge of IT Asset and CMDB processes and procedures•Experience with Service and Application Modeling•Experienced with Visio and process mapping methodologies•Experienced with the Agile software development lifecycle
License(s) & Certifications•ServiceNow certifications are highly desired•Bachelor's degree or higher in Computer Science/ Information Technology or related and relevant experience•ITIL V3 Foundations Certification or higher
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceUnderstanding of the IT Infrastructure Library (ITIL) IT Service ManagementRequired3YearsAbility to script in Java and PythonRequired3YearsExperience with Service and Application ModelingRequired3YearsStrong Understanding of ServiceNow ITSM platform and DiscoveryRequired3YearsStrong knowledge of IT Asset and CMDB processes and proceduresRequired3YearsExperienced with Visio and process mapping methodologiesRequired3YearsExperienced with the Agile software development lifecycleRequired3YearsSAMPRO and HAMPRO activationRequired3Years