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Go to next pageAHU Technologies Recruitment
AHU Technologies Recruitment - Washington, District of Columbia, us, 20022
Work at AHU Technologies Recruitment
TITLE: Service Designer
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
LOCATION: Washington, DC/ Onsite
MINIMUM EDUCATION: Bachelor’s degree in IT or related field or equivalent experience.
REQUIRED EXPERIENCE: 5+ years
INTERVIEWS: In Person
Job Description:
The service designer will work collaboratively with stakeholders to develop a comprehensive understanding of the problem and ideate potential solutions to improve the delivery of services to District residents.
Responsibilities:
The main responsibilities of the Service Designer are as follows. It should be noted that stakeholder inquiry and insight should be involved throughout all parts of this process.
Lead human-centered design projects alongside a team of other innovatorsPerform and manage user researchMaintain ongoing relationships and communication with stakeholders to ensure a user-centered design process and constant feedbackDesign the User Journey Map and identify pain points and issues that need to be addressed in a given solutionGenerate creative, bold solutions to public sector challengesPlan and execute co-creation workshops with stakeholders in order to propose the most viable solution for the given problemPrototype and test potential solutions in order to validate ideas and iterateDesign the Service Blueprint and prepare for presentation to the team and relevant stakeholders
Skills:
5+ years of professional experience in UX design. Required 5 yearsComprehensive understanding of human-centered design and design thinking. Required 5 YearsExperience planning and executing user research. Required 5 YearsAbility to synthesize complex qualitative data. Required 5 YearsExperience developing and testing low-, medium-, and high-fidelity wireframes and other types of prototypes with stakeholders. Required 3 YearsExperience designing a user journey map and the ability to then identify touchpoints and pain points. Required 5 YearsAbility to plan and execute co-creation workshops with relevant stakeholders. Required 5 YearsExperience planning and executing community outreach events. Required 5 Years
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Service Designer Or UX Designer