Lead Digital Marketing
Kid Explorer Club Corp - Chicago, Illinois, United States, 60290![Kid Explorer Club Corp](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Kid Explorer Club Corp
Overview
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Overview
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Imagine a world where every day, the best version of yourself keeps getting better and better. That's precisely what we, at Kid Explorer Clubs, strive for relentlessly. Our exceptional team is on a mission to cultivate and inspire the personal greatness within children, young adults, and each other. We firmly believe that every Club member possesses unique gifts and boundless potential, and our purpose is to be the catalyst that unleashes their full self-expression and unwavering confidence.
From the earliest years of preschool to the transformative high school days, our Clubs serve as a launchpad to unlock their true potential. We cater to each participant's developmental journey, providing age-appropriate content tailored to 9 critical skills. Enter the world of Transformation Dreme 9, a realm where lasting happiness and success thrive through optimism, resilience, goal-setting, emotional mastery, self-efficacy, and grit.
The Position:Are you ready to pioneer the future of customer experience and digital engagement? Join Kid Explorer Club Corporation as our Digital Marketing & Communications Coordinator in the vibrant city of Chicago, IL.
The Work:Bringing Our Brand to Life:
Serve as the frontline ambassador for customer experience, engaging with parents and families through phone, email, and in-person interactions at our camp location.
Curate and promote the camp experience through a dynamic camp blog and various social media channels, providing families with real-time insights into their camper’s activities.
Professional Communication:
Conduct professional and intentional communication with parents and camper families, ensuring top-notch attention to detail and care in every interaction.
Exemplify our mission to help campers achieve their personal best, celebrating successes and addressing individual needs with excellence.
Organizing with Precision:
Manage daily schedules and camper forms with meticulous detail, overseeing camper drop-off, pick-up, and other logistical aspects of the camp experience.
Welcome new families with personalized phone calls and follow-up after their camp experience to ensure a seamless journey.
Developing Brand Skills:
Craft diverse forms of engaging social media content to captivate enrolled and prospective camp families, showcasing the essence of Kid Explorer Club Corporation.
Express our ethos, mission, and brand identity through consistent and compelling content updates across digital platforms.
Active Team Participation:
Arrive punctually and communicate effectively with your team, embodying loyalty and dedication to both campers and colleagues.
Engage in collaborative post-camp meetings to exchange feedback and best practices with fellow team members.
The Requirements:
Completed at least two years at an accredited undergraduate institution or equivalent educational experience.
Favorable consideration for majors in communications and business, with prior experience in phone, email, or in-person customer service preferred.
Ability to perform all job-related tasks, including physical requirements such as sitting, standing, and lifting up to 30 pounds.
The Character:
Visionary Leadership : Demonstrate the ability to envision and execute innovative digital marketing strategies that propel Kid Explorer Club Corporation to new heights of success.
Exceptional Communication : Possess outstanding verbal and written communication skills, with a knack for captivating storytelling and engaging content creation.
Customer-Centric Approach : Embody a customer-first mentality, dedicated to providing unparalleled service and support to parents and families throughout their camp experience.
Meticulous Organization : Display meticulous attention to detail in managing customer accounts, schedules, and logistical operations, ensuring seamless execution of camp activities.
Proactive Problem-Solving : Exhibit agility and resourcefulness in anticipating and addressing challenges, with a solution-oriented mindset that ensures camper satisfaction and safety.
Collaborative Spirit : Foster a culture of teamwork and collaboration, effectively communicating and coordinating with on-site and headquarters teams to deliver exceptional outcomes.
Adaptability and Resilience : Thrive in a dynamic and fast-paced environment, remaining adaptable and resilient in the face of changing circumstances and unforeseen obstacles.
Passion for Brand Excellence:
Demonstrate a deep passion for the Kid Explorer Club Corporation brand, consistently embodying its ethos, mission, and values in all communications and interactions.
Continuous Learning Mindset:
Embrace a growth mindset and a commitment to ongoing learning and development, staying abreast of industry trends and best practices in digital marketing and communications.
What You'll Gain:
Kid Explorer Club Corporation is proud to be an Equal Opportunity Employer, fostering diversity and inclusivity across our community. We encourage individuals from underrepresented groups to apply and embark on this transformative journey with us.
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