UX Designer - Rapid Experimentation
TEKsystems - San Francisco, California, United States, 94199![TEKsystems](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at TEKsystems
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Overview
* Lead rapid experimentation efforts to test new features across the Williams-Sonoma brand portfolio.* Serve as a liaison between the business community and the IT organization to provide user experience solutions and user research to meet business needs.* Develop wireframes, task flows, specifications, audits, heuristic evaluations, competitive audits, taxonomy recommendations, design pattern library, journey maps, blueprinting, usability studies/surveys, and manage changes to such specifications.* Facilitate communication between the business and IT from initial wireframes to final implementation, negotiating agreements and commitments.* Share subject-matter expertise or in-depth technical knowledge to further develop company objectives and principles and achieve goals creatively and effectively.* Provide tactical work direction to team members as needed.* Maintain excellent knowledge of user experience and research best practices and methodology.* Ensure high-quality standards and strong presentation skills.* Possess solid knowledge of project management methodology.* Demonstrate excellent interpersonal, business communication, and writing skills.* Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.* Exercise strong judgment in selecting methods, techniques, and evaluation criteria for obtaining results.* Network with key contacts outside own area of expertise.* Make strong decisions that impact the success of short-term group or division operational goals.* Frequently interact with customers and/or functional peer groups, normally involving matters between functional areas or internal customers.* Interact with business leadership at all levels.* Lead cooperative efforts among project team members.* Receive limited instruction in determining methods and procedures on new assignments and may coordinate activities of other associates in the group.* Provide work direction to other associates in the team or group.*Skills:*
* Usability, UX, Mobile, UI, iOS, Tablet, Wireframe*Top Skills Details:*
* Usability, UX, Mobile, UI, iOS, Tablet, Wireframe*Additional Skills & Qualifications:*
* Team - E-commerce Rapid Experimentation team:Constantly running tests across the site.* Making small incremental changes, such as changing button colors.* Optimizing, redefining, and making enhancements.* Looking across the entire e-commerce funnel for opportunities to improve the site.* Heavy collaboration for enhancements and improvements.* Working closely with 3-4 analysts.* Many opportunities for wins to be implemented on the site.* Presentation/communication:Important to present to Natalie, the director, who can push back a lot.* Must not get defensive and keep focused on what's best for the business.* Other responsibilities:Rapid UX discovery: competitor analysis, industry trends, diving into available analytics, close collaboration with analytics.* Session replay: using the tool Quantum Metric to identify friction points in user sessions.* Some production work to quickly get things out.*Experience Level:*
* Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.