Senior Creative Operations Manager
Robinhood - Menlo Park, California, United States, 94029Work at Robinhood
Overview
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Overview
This person has a passion for and focus on operational structure, procedures and team collaboration. Ideal candidates should have project management experience at an external creative agency or in-house creative team using modern project management tools like Wrike.
The role is located in the following office locations (Menlo Park, CA or New York, NY) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do
Partner with marketing ops, production and creative to ensure the right creative resources are available to support the roadmap; track resourcing allocations and make optimization recommendations to increase output.
Lead and manage the process for onboarding and offboarding freelance creatives and proactively solving for creative needs and resourcing gaps.
Oversee intake and project setup of all briefs in Wrike, our project management tool, and ensure that the project management system is up to date with resourcing and schedule changes.
Partner with production, creative and marketing ops to open and track budget line-items and tasks.
Lead the process to onboard a Digital Asset Management (DAM) system for global distribution and archiving.
Drive collaboration and communication cross-functionally to ensure creative delivery is aligned with set timelines and briefs; manage creative resourcing and ensure the team is aligned to priorities, timeframes and overall brief.
Accelerate team efficiency by improving creative processes, developing workflows, tools, documentation frameworks, asset management systems, and resourcing strategies that help the creative and production team build new solutions or advise principled risk-taking.
What you bring
You have proven experience in managing complex projects and workflows within a fast-paced, cross-functional environment creative agency.
Strong communication skills to streamline interactions across multiple departments.
You know how to self-teach new programs, apps, workflows, and standard processes.
You are a great teammate who invites straightforward feedback and is ready to implement it.
Ability to look ahead and plan strategies to manage workload effectively.
You have a keen eye for detail, from punctuation and grammar to product naming conventions.
You bring positive, healthy energy to the organization and thrive in a collaborative environment.
You are flexible, open-minded, and goal-oriented, able to adapt in a fast-paced environment with changing objectives.
Empathetic and interested in employee growth, always thinking of ways to improve employee engagement and retention.
Ability to communicate effectively on an ego-free, collaborative cross-functional team.
What we offer
Market competitive and pay equity-focused compensation structure
100% paid health insurance for employees with 90% coverage for dependents
Annual lifestyle wallet for personal wellness, learning and development, and more!
Lifetime maximum benefit for family forming and fertility benefits
Dedicated mental health support for employees and eligible dependents
Generous time away including company holidays, paid time off, sick time, parental leave, and more!
Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
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