Communications Specialist Job at Belle Tire in Southfield
Belle Tire - Southfield, MI, United States, 48076
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Overview
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Overview
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Join to apply for the Communications Specialist role at Belle Tire
The Communications Specialist develops and implements communication strategies that support organizational goals and drive operational excellence. This role collaborates closely with operations and Support Center teams to deliver key initiatives across multiple channels. It requires a highly organized, self-motivated individual who exercises sound judgment and is inspired to drive change within the organization.
What You'll Do
- Participate in planning and execution of internal communications strategies that support companywide priorities and change initiatives.
- Manage day-to-day internal communications across the organization, including maintaining the campaign calendar, composing and editing messages, and coaching Support Center teammates on the discipline of timely, consistent communication with stores.
- Drive ongoing document governance by educating teams on the application of guidelines, holding them accountable for consistent maintenance, and managing document lifecycles across the organization.
- Maintain an intimate understanding of our stores' day-to-day operations and communications to implement opportunities that drive operational excellence.
- Foster and maintain relationships with Stores, Distribution Center, and Support Center teams, enhancing strategic communication flow and organizational alignment.
- Act as the subject matter expert for the company intranet, leading ongoing efforts to optimize its functionality, usability, and overall effectiveness, while serving as the point person to train Support Center employees on the platform and communicate usage expectations.
- Measure and report on the effectiveness of internal communication efforts using engagement metrics, intranet analytics and feedback from field teams.
- Perform other related duties as needed to support effective communication across the organization.
What We're Looking For
- Bachelor's degree
- 1--2 years of experience in internal communications, employee engagement, public relations, or related roles such as administrative support or project coordination
- Exceptional written and verbal communication skills with strong attention to detail
- Strong organizational skills and the ability to manage multiple priorities and deadlines
- Skilled at building collaborative partnerships across departments and effectively engaging stakeholders at all levels
- Ability to maintain confidentiality and handle sensitive information with professionalism
- Strong PC skills, including proficiency with Word, Excel, and PowerPoint
- Inspired to drive engagement and strategic thinking
- Experience working in a retail environment
- Experience crafting messages for a variety of channels (e.g., email, intranet, newsletters, presentations)
- Knowledge of communication channels including Office 365, Intranet, etc.
The position is based in an office environment, requiring periods of sitting and the operation of standard office equipment, including computers, phones, and other office tools. Work hours are typically 8-5, Monday through Friday, with occasional evening and weekend hours as needed.
Benefits
We offer premium benefits to keep your life moving.
- Medical, Dental, Vision Insurance
- Flexible Spending Account
- Life/AD&D Insurance
- Short/Long-Term Disability Insurance
- Employee Assistance Program
- 401(K) with company match
- Flexible Paid Time Off
- Closed Sundays and Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)
- Discounts on Products and Services
- Employee Referral Program
- Paid Training and Reimbursement for ASE Certifications
- Belle Tire Scholarship Program
- Career Growth Opportunities with a Growing Company
- Learn more at https://www.belletirecareers.com/benefits/
At Belle Tire, we believe you deserve a better experience when it comes to tires and vehicle services. That starts with hiring people who genuinely care - that's the Belle Tire Difference. With over 180 locations and 3,000 dedicated employees across Michigan, Ohio, Indiana, and Illinois, we are your one-stop shop for tires, wheels, and full-service automotive repairs. Our services include alignments, brakes, batteries, heating and cooling, oil changes, auto glass repair, and more.
Since 1922, we've done what it takes to keep life moving for our customers and employees. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments. These beliefs shape a culture of trust, respect, and pride, making Belle Tire a great place to build your career.
We're not your ordinary tire shop, we're Changing Tires.
Belle Tire is an Equal Opportunity Employer. We ensure all individuals are considered for employment and advancement based on their qualifications, skills, achievements, and experience, without regard to race, color, national origin, sex, age, religion, disability, veteran status, genetic information, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state, or local law.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Marketing, Public Relations, and Writing/EditingIndustries
Retail
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