Library Access Services Assistant
Eureka College - Eureka, Illinois, United States, 61530![Eureka College](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Eureka College
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Overview
Position Description
Melick Library - Eureka College
Overview
Reports to the Public & Access Services Librarian. Access Services Assistants (ASAs) are vital to Melick Library services, as the Circulation Desk is staffed every hour the library is open. The main purpose of the position is to provide excellent customer service to Melick Library's patrons while also assisting with the circulation and interlibrary loan department functions.
Job Description
Each ASA will work a set schedule of 5 to 10 hours per week scheduled M-F between 8 a.m. and 5 p.m. with the potential for additional hours during busy project periods. Work will be mostly based at the circulation desk in Burgess Hall suite 104, with the possibility of some project-based work at the library building. Workers must be competent in all job areas as there may be times scheduled when a library staff member is not present to supervise.
Qualifications
All applicants must be eligible to work as student workers at Eureka College.
Desired qualities include:
Customer service experience or a friendly demeanor
Comfort using office equipment and technology
Willingness to learn new online programs
Attention to detail
Reliability and responsibility
Good communication skills
Familiarity with how libraries are organized
Familiarity with using spreadsheets for data collection
Position Responsibilities
Processing interlibrary loan book and article requests
Charging and discharging materials
Answering patron questions in person and via phone
Assisting patrons with technology use and basic research skills
Correctly reshelving materials