Client Communication Specialist
Perry Johnson Mortgage - Troy, Michigan, United States, 48083Work at Perry Johnson Mortgage
Overview
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Overview
Apply today to see what impacts you can make on your career!
Minimum Qualifications
Experience in a role utilizing professional verbal communication skills
Preferred Qualifications
1 year of telemarketing and/or sales experience
Proficiency in the Microsoft Office suite
Familiarity and adaptability in using various software systems
Job Summary
As a Client Communication Specialist, you'll contact and transfer clients to other parties and persuade them on products, goods and services in a production-driven environment. Our Client Communication Specialist also provides exceptional support and communication for inbound calls.
Responsibilities
Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties, cold calling and setting appointments
Effectively and efficiently perform work in the internal proprietary software and technology of the company
Participate in regular training on products
Filter leads on behalf of the company’s clients by staying current on market and product shifts
Communicate carefully, intentionally and with accurate information to prioritize a positive experience for clients
Respond to all communication urgently, balancing phone calls, emails and chat messages appropriately
Work efficiently to meet team and personal goals
Benefits and Perks
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.
Job Type: Full-time
Salary: $45,155.82 - $60,359.70 per year
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
On-site gym
Paid time off
Referral program
Retirement plan
Schedule:
8-hour shift
Monday to Friday
Ability to Relocate:
Troy, MI 48084: Relocate before starting work (Required)
Work Location: In person
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