Service Design & Delivery - Delivery Lead: IL/ TX
Genesis10 - Chicago, Illinois, United States, 60290![Genesis10](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Genesis10
Overview
- Apply
Overview
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Responsibilities:
Manage overall program execution and program health inclusive of tasks, risks, dependencies, and impedimentsAccountable for end-to-end plan ensuring delivery by expected dateCollaborate with cross-functional teams to identify and prioritize dependent tasks, track open deliverables to closureEngage and support client and vendor teams to define critical tasks and inter-dependencies needed to deliverTrack watch items, issues, and risks with corresponding mitigation plans for disposition before implementationTrack user experience testing and document results, if requiredManage user migration, communication, and training for programs as requiredDrive development of service management measures and KPIs as requiredAs needed, document improvement plans over the course of deliveryPrepare briefing notes, reports, program updates, and action plans for Senior ManagementInteract effectively with teams, internal customers, and leadership as neededHandle multiple projects simultaneously
Requirements:
7+ years' experience working on technology initiativesProficiency in Microsoft Office Suite and advanced proficiency with Microsoft VisioDemonstrated experience delivering M365 or Regulated Messaging Services preferred, or equivalent technical projectsAbility to work well with other bank team members to deliver on their tasksStrong communication (written and spoken skills)Expert organizational skills and analytical skillsEffective attention to detail and ability to determine course of action as requiredAble to learn client's system and tollgates needed to perform role
Desired skills:
Knowledge of JiraBachelor's degree
Pay Range: $63.68 - $71.68
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)Behavioral Health PlatformMedical, Dental, VisionHealth Savings AccountVoluntary Hospital Indemnity (Critical Illness & Accident)Voluntary Term Life Insurance401KSick Pay (for applicable states/municipalities)Commuter Benefits (Dallas, NYC, SF)Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr