Technical Writer with Healthcare claims experience-
MOTOCOL - Long Beach, California, us, 90899Work at MOTOCOL
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Overview
ContractMotocol is recruiting for our client.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.The Technical Writer will create, write, edit, and publish a variety of technical documentation including business and system requirements, user guides, application programming interfaces (APIs), system administration, installation and configuration guides, and training materials in support of ongoing product development activities. The role involves working with application stakeholders to understand and document system behavior and developing standardized best practices for documentation format. The candidate should be able to work independently and in a team environment, and may function as a project leader.Client prefers someone with a claims background so the terminology and jargon is not foreign, but this is not a must-have.Duties include:High volume of document requests.Formatting and configuring the layout of claims billing documents.Background includes:Document types – Job Aides and training manuals, to Standard Operating Procedures (SOPs).The responsibilities of the Technical Writer include:Creating and maintaining complex technical documentation for existing and new products and applications, in support of end users and other technical teams.Reviewing documents and written external communication for format, consistency, and compliance with existing standards and procedures.Working with product and application stakeholders, including business users, product and enterprise architects, development, test, and deployment teams to understand and develop appropriate documentation.Promoting and helping develop a consistent style and format for technical documentation.Participating in or facilitating product definition, brainstorming, and problem-solving sessions with application teams.Influencing internal customers to adapt to department documentation standards.Mentoring and assisting teammates regarding style and format guidelines and application requirements and functionality.Knowledge/Skills/Abilities:Advanced proficiency with Microsoft Word.Moderate proficiency with Microsoft PowerPoint, Excel, and Visio.Moderate proficiency with Adobe Acrobat and Snag-It.Proficiency in training and facilitating train-the-trainer learning sessions.Basic knowledge of one or more programming languages.Excellent verbal and written communication skills.Ability to abide by Molina’s policies.Ability to maintain attendance to support required quality and quantity of work.Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers, and customers.Required Education:
Bachelor’s Degree in a related field or equivalent experience.Required Experience:0-2 years technical writing experience.Experience developing user and administrative documentation for ongoing product development teams.Experience producing API documentation or programming guides.Familiarity with concepts, best practices, and standard procedures for technical writing.Knowledge or experience with training development and facilitation.All your information will be kept confidential according to EEO guidelines.6+ monthsPay: $25/hourCandidate must be GC EAD, Green Card, or US Citizen.
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