Assistant Store Manager- Miami Design District
Givenchy SA - Miami, Florida, us, 33222Work at Givenchy SA
Overview
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Overview
All potential candidates should read through the following details of this job with care before making an application.Key Responsibilities
Deepen the relationship with our clients to achieve sales plan.Drive lifetime loyalty and spend with new and existing clients.Direct the sales team to drive client development activity to cultivate new and existing clients.Identify loyal clients’ passions and social involvement in their community to build CSR opportunities.Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally.Elevate the client experience by consistently delivering unique, personalized, memorable moments, both in store, through Omni channel and outside events.Ensure continuous Client Experience management presence on the sales floor, coaching the team on the selling ceremony and ensuring Givenchy customer experience expectations are being delivered at all times.Optimize hospitality and store amenities to create unique experiences.Take action on clients’ feedback to improve customer service.Assist the Boutique Director in mentoring and leading existing team and to develop and identify new talent to ensure and create a best-in-class service & selling environment.Continuously encourage, coach, and provide qualitative feedback.Ensure exceptional support to drive sales and customer service.Identify and execute efficiencies and best practices to help lead our Customer Service team, BOH team and Alterations team to provide a seamless guest experience.
Qualifications
5-10 years retail, hospitality, or Cross-industry experience2-3+ years of management experienceBachelor’s degree preferred.Excellent communication in verbal, written, and listening.Excellent presentation skillsAdvanced knowledge of Microsoft office, Outlook and ZOOM tools/ video-telephony technology.Experience with diplomatically managing multiple commitments to clients, teams, and operations.Multilingual is a plus.
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