Contents Manager Location: KY-Richmond-40475 Post Date: 09-01-23
Servpro Industries, Inc. - Richmond, Virginia, United States, 23214![Servpro Industries, Inc.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Servpro Industries, Inc.
Overview
- Apply
Overview
Primary Responsibilities
Actively pursue and respond to content pack out & restoration jobs.
Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.
Manage opportunities for staff development in the content cleaning division.
Work closely with the general manager to ensure operations remain compliant with legal and regulatory requirements.
Maintain project execution documentation and content inspection reporting.
Utilize ICAT software to maintain customer content.
Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.
Manage a territory to include Servpro of Pulaski & Laurel Counties, Servpro of Northwest and Northeast Cincinnati, and Servpro of Madison, Rockcastle, Garrard, and Lincoln Counties
Position Requirements
Effective written and oral communication
Intermediate math skills
Experience in cleaning/restoration preferred
Experience with utilizing ICAT and similar Servpro web-based applications
High school diploma/GED
IICRC certifications preferred
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to work in tight spaces (i.e. crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law
Pay Rate
Competitive salary based on experience.
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