Systems Support Coordinator - Medina Library
Medina County District Library - Medina, Ohio, United States, 44256Work at Medina County District Library
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Overview
SYSTEMS SUPPORT COORDINATOR -- FULL TIME
MEDINA LIBRARY
REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING:
Under general supervision, assists with the administration of the MCDL computer system, including installing hardware and software for the library's computers, networks, servers and phone systems. Assists with the administration of Office 365 including the maintenance of SharePoint and OneDrive, user account creation and maintenance, permissions and security of email and all documents within SharePoint and OneDrive, upgrades and troubleshoots any issues related to Office 365. Maintains the confidentiality and security of the library's computer systems and technology. Duties include hardware maintenance, repair, upgrades; software installation, configuration, troubleshooting in a Microsoft environment and maintaining system-wide hardware and software inventory, maintenance logs, and clerical office duties. Equipment includes network servers, printers, phone systems, network patch bays, switches, desktop computers and laptops.
QUALIFICATIONS:
Bachelor degree in Computer Science or Network Administration and a minimum of three (3) years IT experience or an equivalent combination of education, training and experience. Must have working knowledge of computer hardware repair, hardw