Job DescriptionJoin our team at the forefront of digital transformation in the biopharmaceutical industry. As a Director of Content Management, you will play a pivotal role in simplifying our Quality Management System (QMS) technology stack and enhancing user experience. This is an exciting opportunity to leverage your expertise in digital technologies and quality management to make a significant impact on our business operations and ultimately, patient lives.Key ResponsibilitiesDevelop value maps, product roadmaps and lead roadmap discussions with various stakeholders communicating the results to the technical teams.Understand, prioritize and develop strategically aligned IT solutions which deliver maximum business value.Ensure that Content Management Digital Solutions are true enablers to standard process and ensure that all enhancements are consistent with this global design.Experience in defining requirements, translating them between the development and business facing teams, and documenting them for GxP systems.Drives continuous product discovery to understand user needs and translate that to solutions and product backlog.Creates, maintains, and continuously prioritizes the product backlog to maximize value delivery and long-term sustainability.Work with your Product Managers to develop and convey accurate and realistic project plans, resource estimates and timelines in alignment with prioritized business requirements.Ensure all IT systems are designed, built, and operated in an SDLC compliant manner and promote the effective use of IT standards and tools.Lead the end-to-end development of systems and technology blueprints and product roadmaps.Establish strong working relationships with business and technology leaders in order to align investment planning, portfolio planning and execution with these roadmaps and architectures.Monitors and optimizes product's total cost of ownership (TCO).Develops and regularly calibrates metrics of the Digital Products.Drives release and support planning and execution (go to market).Connects delivery squad(s) with the customers and facilitates direct communication.Education:Minimum of a B.A./B.S. in a scientific or technical discipline (like computer science, engineering, biology, chemistry).Required Experience:10-15 years of Pharmaceutical Industry experience. Quality/Regulatory and Digital Enablement experience strongly preferred.Experience designing, simplifying, and digitizing pharmaceutical industry quality management systems processes.Leadership: Demonstrated ability to lead cross-functional teams, manage complex projects, and drive organizational change.Product Ownership: Proven experience as a Technical Product Owner, able to define and prioritize product backlogs and collaborate effectively with development teams.Communication Skills: Excellent verbal and written communication skills, with the ability to present complex concepts to senior leadership.Technical Skills: Proficiency with Veeva Vault QualityDocs, Vault Training, IBM OpenPages, Dataiku, and other relevant software for quality management and training. Experience with Validation Management (KM) tools like Kneat.Preferred Experience:Experience with data science, AI implementation, data engineering, or other adjacent technical fields.Ability to partner with business stakeholders and navigate across conflicting priorities to balance critical tactical and strategic needs.Strategic thinker, with demonstrated ability to work in a broad and top-down manner with a fair amount of ambiguity at the center.Strong analytical and problem-solving skills, with the ability to make data-driven decisions and solve complex technical problems.Ability to effectively collaborate and communicate with a variety of audiences and stakeholders, including executive management, business leaders, IT peers, and colleagues worldwide.Extensive experience with Agile methodologies and project management tools like JIRA and Confluence.
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Director- Content Management (Hybrid)