Copilot CRM
Senior UX Design Lead
Copilot CRM - Blaine, Washington, us, 98231
Work at Copilot CRM
Overview
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Overview
Company Overview:
Copilot CRM is the CRM for Home Service Entrepreneurs. Led by Mike Andes, a Home Service Entrepreneur himself, Copilot is dedicated to solving the unique challenges of the home services industry. As an early-stage, bootstrapped startup, we are on the cusp of achieving product-market fit and are looking for talented individuals to join our journey.
Position Overview : We are seeking a Senior UX Design Lead with over 8 years of experience in B2B SaaS, preferably with a background in ESPs (Email Service Providers) and CRMs. This remote position offers a significant opportunity for professional growth within our innovative and forward-thinking company. The ideal candidate will have a proven track record of leading UX design projects, a deep understanding of user-centered design principles, and a passion for creating exceptional user experiences.
Key Responsibilities : •
Leadership & Strategy : Lead and mentor a team of UX designers, providing guidance, inspiration, and feedback to ensure high-quality design outputs. Develop and implement UX strategies that align with our business goals and user needs. •
User Research & Analysis : Conduct and oversee user research activities, including user interviews, surveys, and usability testing. Analyze user feedback and data to identify pain points and opportunities for improvement. •
Design Excellence : Create and oversee the development of wireframes, prototypes, user flows, and high-fidelity designs that effectively communicate design concepts and user interactions. •
Collaboration : Work closely with product managers, developers, and other stakeholders to ensure that design solutions are feasible, scalable, and aligned with technical requirements. •
Continuous Improvement : Stay up-to-date with the latest industry trends, tools, and best practices in UX design. Advocate for and implement design improvements that enhance user satisfaction and engagement. •
Stakeholder Engagement : Present design concepts and findings to stakeholders at various levels of the organization, effectively communicating the value and rationale behind design decisions.
Qualifications : •
Experience : Minimum of 8 years of experience in UX design, with a strong portfolio showcasing your work in B2B SaaS environments. Experience working with ESPs and CRMs is highly preferred. •
Technical Skills : Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc. Strong understanding of front-end technologies (HTML, CSS, JavaScript) and how they impact design. •
Leadership : Demonstrated experience leading and mentoring design teams, with excellent communication and interpersonal skills. •
Research Skills : Strong background in user research methodologies and data analysis, with the ability to translate insights into actionable design solutions. •
Problem-Solving : Creative and analytical thinker with the ability to tackle complex design challenges and deliver elegant, user-centric solutions. •
Adaptability : Comfortable working in a fast-paced, remote environment with the ability to manage multiple projects and deadlines.
Why Join Us? : •
Growth Opportunities : Be part of a growing company with significant opportunities for career advancement and professional development. •
Innovative Environment : Work with a talented and passionate team dedicated to pushing the boundaries of what's possible in CRM technology. •
Remote Flexibility : Enjoy the flexibility of working remotely while collaborating with a diverse and distributed team. •
Impactful Work : Play a key role in shaping the user experience of a product that helps businesses succeed.
How to Apply : If you are a seasoned UX design professional with a passion for B2B SaaS and a track record of creating exceptional user experiences, we would love to hear from you. Please submit your resume, portfolio, and a cover letter outlining your relevant experience and why you are a great fit for this role.
Copilot CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Copilot CRM is the CRM for Home Service Entrepreneurs. Led by Mike Andes, a Home Service Entrepreneur himself, Copilot is dedicated to solving the unique challenges of the home services industry. As an early-stage, bootstrapped startup, we are on the cusp of achieving product-market fit and are looking for talented individuals to join our journey.
Position Overview : We are seeking a Senior UX Design Lead with over 8 years of experience in B2B SaaS, preferably with a background in ESPs (Email Service Providers) and CRMs. This remote position offers a significant opportunity for professional growth within our innovative and forward-thinking company. The ideal candidate will have a proven track record of leading UX design projects, a deep understanding of user-centered design principles, and a passion for creating exceptional user experiences.
Key Responsibilities : •
Leadership & Strategy : Lead and mentor a team of UX designers, providing guidance, inspiration, and feedback to ensure high-quality design outputs. Develop and implement UX strategies that align with our business goals and user needs. •
User Research & Analysis : Conduct and oversee user research activities, including user interviews, surveys, and usability testing. Analyze user feedback and data to identify pain points and opportunities for improvement. •
Design Excellence : Create and oversee the development of wireframes, prototypes, user flows, and high-fidelity designs that effectively communicate design concepts and user interactions. •
Collaboration : Work closely with product managers, developers, and other stakeholders to ensure that design solutions are feasible, scalable, and aligned with technical requirements. •
Continuous Improvement : Stay up-to-date with the latest industry trends, tools, and best practices in UX design. Advocate for and implement design improvements that enhance user satisfaction and engagement. •
Stakeholder Engagement : Present design concepts and findings to stakeholders at various levels of the organization, effectively communicating the value and rationale behind design decisions.
Qualifications : •
Experience : Minimum of 8 years of experience in UX design, with a strong portfolio showcasing your work in B2B SaaS environments. Experience working with ESPs and CRMs is highly preferred. •
Technical Skills : Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc. Strong understanding of front-end technologies (HTML, CSS, JavaScript) and how they impact design. •
Leadership : Demonstrated experience leading and mentoring design teams, with excellent communication and interpersonal skills. •
Research Skills : Strong background in user research methodologies and data analysis, with the ability to translate insights into actionable design solutions. •
Problem-Solving : Creative and analytical thinker with the ability to tackle complex design challenges and deliver elegant, user-centric solutions. •
Adaptability : Comfortable working in a fast-paced, remote environment with the ability to manage multiple projects and deadlines.
Why Join Us? : •
Growth Opportunities : Be part of a growing company with significant opportunities for career advancement and professional development. •
Innovative Environment : Work with a talented and passionate team dedicated to pushing the boundaries of what's possible in CRM technology. •
Remote Flexibility : Enjoy the flexibility of working remotely while collaborating with a diverse and distributed team. •
Impactful Work : Play a key role in shaping the user experience of a product that helps businesses succeed.
How to Apply : If you are a seasoned UX design professional with a passion for B2B SaaS and a track record of creating exceptional user experiences, we would love to hear from you. Please submit your resume, portfolio, and a cover letter outlining your relevant experience and why you are a great fit for this role.
Copilot CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.