Library Program Associate - Pauline Robinson Branch Job at City a...
City and County of Denver - Denver, CO, United States, 80216
Work at City and County of Denver
Overview
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Overview
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
DPL is hiring a Library Programming Associate for the Pauline Robinson Branch. In this position, you will create positive experiences for library customers by providing programming and outreach designed to educate and promote library usage to a wide variety of audiences. Provide superior trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship. Collaborate with colleagues to ensure high-quality customer service, programming, community engagement, and outreach. Plan, design, implement, and evaluate programs and events on a regular basis. Build and maintain community partnerships. Communicate effectively about issues and initiatives with customers, staff, and administration. Participate in relevant library committee work by leading meetings or contributing as a member. Provide storytimes and early learning programming. Work closely with the branch senior librarian and provide backup and support for programming planned and hosted by the library when needed. Support other library functions as needed.
About Our Branch
The Pauline Robinson Branch Library is located in Northeast Park Hill. We are neighbors to the Hiawatha Davis, Jr., Recreation Center and Vickers Boys and Girls Club. We have a long running book club for adults, after school programs and storytime. We are a full-service library committed to offering services that demonstrate the library's values of Welcoming, Curiosity, Connection, Equity, and Stewardship in action.
About you
Our ideal candidate has:
- Excellent customer service skills.
- Ability to translate demographic and other information in order to understand the surrounding community.
- Demonstrate a commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.
- Knowledge and experience with developing and presenting storytimes for young children as well as adult programming.
- Skill in using, and assisting customers, with technology.
- Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups.
- Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and community.
- Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.
- Knowledge of presenting and providing library services to customers with varying levels of experience and knowledge.
- Ability to create and maintain positive relationships with customers, staff and the community.
- Knowledge of programming.
- Skill in presenting information to a diverse range of ages and cultures, individually and in groups.
- Skill in choosing appropriate materials for programming and outreach.
- Ability to listen to and evaluate community needs and design responsive services and programming, including the ability to facilitate group conversations.
- Ability to relate to the needs of customers of all ages and skill levels.
Minimum Qualifications
- Education requirement: Graduation from high school or the possession of a GED, HiSET, or TASC Certificate.
- Experience Requirement: Three (3) years of technical or administrative experience performing standard research and evaluation, preparing and presenting course work or programs, or implementing work processes.
The standard work schedule is 40 hours a week and would include one evening a week on Thursday and every other Saturday.
About Everything Else
Job Profile
LQ2397 Library Program Associate
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Library Hiring Range
$23.33 - $29.16
Starting Pay
Agency
Denver Public Library
Redeployment during Citywide Emergencies
City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.