Social Media Coordinator
Southwest Airlines Federal Credit Union - Dallas, Texas, United States, 75215![Southwest Airlines Federal Credit Union](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Southwest Airlines Federal Credit Union
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Overview
Social Media ManagementDevelop, organize and plan posting schedules to ensure all department needs are met.Monitor and respond to comments and direct messages daily including all social media channels, SWACU app reviews, and Google MyBusiness reviews and messages.Work closely with departments when member feedback is given.Avid TikTok,
X , YouTube, LinkedIn, and Instagram user.Responsible for staying up to date on trends in order to maximize engagement.Familiar with Hootsuite or similar social scheduling websites.Identify engagement analytics and reporting.Utilize Viva Engage for internal engagement and culture development.Maintain a posting calendar.Cultivate engagement with our followers and social media users.Grow our online brand through a multi-platform campaign.Paid AdvertisingKnowledgeable with paid advertising, SEO, channel optimizations, A/B testing, and gaming rules.Familiar with LinkedIn B2B Advertising and developing campaigns to reach local businesses to become Select Employee Groups (SEGs).Bachelor’s degree in Marketing, Business Management, Journalism, or Advertising/Public Relations and 2 years experience in social media marketing required.Strong portfolio and engagement analytics.Demonstrated abilities with Adobe products, HTML, CRM, Excel, and other Microsoft products.Demonstrated working knowledge of social analytics required.Adept at understanding ever-changing digital trends and new technologies.Familiarity with online banking trends and applications in the financial space is a plus.Strong communication skills including written, verbal, and listening.Must be able to engage in problem-solving and help identify and solve potential issues.Ability to handle multiple projects and prioritize.Effective time management.Strong attention to detail.All qualified candidates must pass a credit and background check.SWACU is proud to offer our people a career-oriented, professional growth environment that combines providing our members with first-in-class service while having lots of fun at the same time!Our employees also enjoy awesome benefits that include:FREE health insuranceFREE vision insuranceFREE life insuranceFREE short-term and long-term disabilityFREE employee checking accountPaid Time Off up to 3 weeks per year13 Paid Holidays (2 ½ weeks of more paid time off!)Flexible Spending Accounts401(k) plans with employer matchCompany-funded retirement pension planCasual dress code, every dayOngoing training through classroom and online formatsEmployee recognition programsEmployee committees that promote culture, fun, and wellnessMonthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step ChallengeSchedule:8:00-5:00 pm M-F. This is an in-office position.Work Location:Company Overview:Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we’re still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our
website:
https://www.swacu.org/connect/careers.html .
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