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Concordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world.

Position Summary

The Instruction, Reference & Research Support Librarian has the primary goal of meeting the information needs of CUW students as they participate in the University's programs of study in pursuit of Christian education at the undergraduate and graduate levels. The Library works together with the faculty and administration to select, acquire, and make available materials, resources and services consistent with fulfilling the University's mission of providing excellence in Christian education.

The Instruction, Reference & Research Support Librarian, working in close collaboration with the director, is charged with having the educational, research and informational needs of the Concordia University Wisconsin community more conveniently and thoroughly met through the innovative application of current and emerging technologies. Inherent in this position is the creative leveraging of technological trends to augment library instruction, access and overall user experience. This includes, but is not limited to, the targeting, creating, implementing and maintaining of a variety of web-based interactive tools/applications, content, tutorials, & learning objects; traditional and online reference services; research assistance throughout our extended academic community; the development and delivering of a high-quality library instruction program that is in keeping with the best of current standards & trends; outreach, promotion and assessment of the library's programs and services relative to research needs & user experience.

Job Duties and Responsibilities

• Lead the planning, development, implementation, and evaluation of the library's information literacy initiatives, instructional programs, orientation / tours, both in-classroom and/or virtually using technology that may include course management systems, web conferencing systems, audience response systems, mobile devices, podcasts, etc.
• Provide creative leadership in the design, development, and incorporation of relevant current and emerging technologies, web-based tools and resources to enhance reference services and information literacy instruction both on- and off-campus, with an added emphasis on user-experience;
• Design, teach and assess/report on course-related library instruction/information literacy sessions; conduct tours and develop workshops and programming focused on the library and its resources for students, faculty, and other groups, and accordingly, serve as contact and coordinator for them (occasional trips to our Ann Arbor, MI campus might be necessary);
• Prepare and maintain print and web-based content, orientations, tutorials, learning objects and other online services for library users;
• Provide outreach services to international, first-year, returning, graduate and/or nontraditional & virtual students thereby enabling their effective use and evaluation of library and information resources;
• Perform general reference duties, including evening and weekend rotations, assisting both face-to-face and virtual/remote users with gaining access to
• needed information resources via the appropriate technological means whenever possible;
• Provide in-depth and on-demand research consultations for individuals and small groups.
• Actively investigate, innovatively experiment with, and implement current and emerging tools, technologies, applications and methods to increase accessibility and augment the usability of electronic resources, reference services, library programs / initiatives, and the entire online experience of CUW library users;
• Recommend, develop and promote complimentary digital services that are appropriately in keeping with best practices and currently emerging trends;
• Create and maintain web-based sites via new or developing platforms / tools, and, facilitate enhancements, i.e., various customizations, specialized widgets, etc.;
• Foster strategic relationships with campus colleagues, faculty, departments and/or programs with a shared commitment toward the development and design of support services targeting student success;
• Assist instructors and/or instructional designers with selecting library resources for course use and obtaining permalinks.
• Market and promote library resources and services; and, solicit input and conduct assessment pertinent to such programs, services and resource support;
• Serve on library, consortium, and/or university committees at the discretion of the director;
• Maintain positive, effective and appropriate communication with the director, as well as co-workers, students, faculty and the general community;
• Various other related duties, projects and/or committee work may be assigned at the discretion of the library director.

Knowledge, Skills, and Abilities

Fulfillment of the purposes of this position necessitates administrative, supervisory, and trained capabilities in the following areas:

• Knowledge and skills in computer software and hardware that facilitate the operational component of his his/her tasks such as word processors, spreadsheets, relational databases, multimedia software, email, web browsers, etc.
• Knowledge and skills with content management systems (preferably WordPress); learning management systems (preferably Blackboard) and reference management software
• Excellent teaching, presentation, interpersonal, and, written / oral communication skills;
• Demonstrated ability in the area of public service and use of library reference technologies, including library OPAC operation and protocols;
• Ability to work either independently or collaboratively with others and lead projects to completion;
• Strong interest in, knowledge of, and experience in assessing user needs;
• Intrigued by the possible library uses of social software and/or virtual-immersive communities;
• Familiarity with a broad range of electronic and print information sources;
• Familiarity with technology as it relates to information services and the ability to adapt to a dynamic and changing environment;
• Professional development and personal competencies as they pertain to the academic library work environment.
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Education and Experience

Requirements:

• ALA accredited Master's degree in Library and Information Science or related
• Teaching, training, presentation and/or instructional experience (academic setting preferred)
• Expertise and proficiencies in web development / design; or, the equivalent combination of education and experience

Preferred Qualifications:

• Working knowledge of current standards, best practices, tools and applications relative to both library instruction and web development/design
• Demonstrated expertise in Web 2.0 technologies / social media and their potential educational applications, and, familiarity with current and emerging Web applications relative to libraries
• Experience using active learning techniques to teach information literacy concepts and skills coupled with the ability to make innovative use of new technologies relative to library instruction, learning management systems, and user-experience
• Familiarity with current copyright and fair use laws and guidelines
• Current online, e-reference experience using a variety of electronic resources (academic setting preferred)
• Working familiarity with ExLibris' Alma-Primo is a plus

Physical Demands/Equipment

Compensation and Benefits

This is a full-time, non-exempt (hourly) staff position. The starting wage is dependent upon individual qualifications and experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents

Compensation and Benefit Details

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page: https://cuw.applicantpro.com/jobs/. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.