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Title: Conversation Designer - Chatbot Location: Hybrid - Merrifield VA 22119 Duration: 6+ month contract Compensation: $68-$78 HR Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. • Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR. • Write conversational content that aligns with our brand voice and user needs. • Work closely with product managers, engineers, and researchers to define and implement conversation strategies. • Use data, user research, and testing to iterate and improve conversations over time. • Define intents, utterances, and response logic for AI/NLU systems. • Help establish and maintain conversation design guidelines and best practices. • Advocate for the user and promote accessibility and inclusivity in language. Qualifications • 2+ years of experience in conversation design. • Strong portfolio of conversational work (chat, voice, or multimodal). • Excellent writing and editing skills with an ear for natural-sounding language. • Understanding of design thinking, user experience principles, and accessibility standards. • Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.). • Comfort with ambiguity and a collaborative spirit A Contractor - UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services Our benefits package includes: · Comprehensive medical benefits · Competitive pay · 401(k) retirement plan · …and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.