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Digital Operations Specialist - Publisher and Developer Relations

Job Number: 250000004J

Job Location: Redmond, WA

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at nintendo.com.

Nintendo’s Publisher and Developer Relations team is responsible for 3rd party content acquisition, account, and portfolio management within North America, with a mission focus on advocacy, ambassadorship, and amplification of quality licensed content for Nintendo platforms.

The ideal candidate will have the ability to monitor operational workflow, communicate effectively with internal and external partners, and analyze and resolve publisher account issues. You will display strong critical thinking skills to support continuous process improvements which help optimize systems and processes.

• Works with project team to update and optimize the content management systems.
• Develops and delivers timely scheduled content that coincides with the company-wide marketing activities.
• Works cross-functionally with partner teams to ensure timely release of titles, patches, and download codes.
• Analyzes and establishes work processes and priorities.
• Leads the planning, implementation and development efforts of projects.
• Drives continuous process improvement to optimize systems and increase productivity.
• Identifies and leads process improvement recommendations.
• Supports initiatives such as Nintendo News, download codes, and price promotions.
• Analyzes and resolves digital distribution issues.
• Leads operational contact for internal departments.
• Proofreads copy, confirms specifications and registers digital content.

• Minimum of five (5) or more years of related experience.
• Strong communication and presentation skills.
• Strong problem-solving skills.
• Ability to work in a fast-paced, highly confidential environment with fluctuating priorities and deadlines.
• Experience with execution of complex programs and projects.
• Experience with workflow process improvement (identification and solutions).
• Experience with project management tools a plus (Jira, Redmine).
• Video Games industry experience a plus.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This position includes a base pay range of $37.26 - $59.62 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.