Miami Jewish Health
Sales & Marketing Assistant
Miami Jewish Health, Miami, Florida, us, 33222
Description
Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team.
Job Title: Sales & Marketing Assistant
Job Summary
Responsible for performing comprehensive administrative support services for the office staff, as well as facilitating the daily operations of the sales office.
Essential Job Functions
Administrative duties to include the following: prepare and distribute reports and mailings; maintain files; and keep time, expenses and commission sheets for all sales staff and personnelOperate and administer CRM databasePlan and manage social media platformsDistribute mailings to individuals on the mailing listsAssist in providing tours of the community to prospective residents and applicants as needed, including any open houses or special functions related to sales and/or marketingOrder office supplies, postage, petty cash and other supply inventoryCoordinate and complete special project assignmentsEnsure accurate documentation and administration of expenditures including reconciliation of financial accounts (petty cash)Organize and prioritize office duties with ability to be flexible with assignments and to assist other team membersType, collate and distribute all correspondence and other materials deemed appropriate by sales staff in a timely mannerOrganize, coordinate and assist in planning of special events, including weekend eventsMaintain accurate and timely data-based recordsPrepare accurate reports produced by the CRMAnd later, if appropriate, to provide support for Health Services salesProspecting / Customer Focus / Service Oriented Skills
Greet visitors / answer and direct telephone calls in a pleasant and professional mannerUtilize interpersonal and relationship building skills including the ability to interact with prospects, office personnel and managementProvide telephone support to support the sales effort when neededMaintain CRM database effectively and in a timely manner with all inquiriesCreate email blasts, mass mail outs, and general marketing automationAct professionally and honestly at all times in the representation of the Community concept of senior livingOther duties as assigned by SupervisorJob Requirements
Education
High school diploma or equivalentExperience
Two to three years' experience as Administrative Assistant involving customer serviceKnowledge of social media campaigns and CRM databasesLicenses/Certifications
N/AAbilities Required
Language Ability:
Effective communication with all levels in a professional manner.Excellent oral and written communication and presentation skillsBilingual - English/SpanishMathematical Skills:
Ability to perform mathematical functions using a calculator or Excel SpreadsheetCognitive Demands:
Must be self-starter, attentive to detail and possess excellent organizational skillsPositive attitude and approach to change and improvementsAbility to handle priorities in a constantly changing environmentComputer Skills:
Ability to learn and utilize CRM databaseProficient in Microsoft Office (Excel, Outlook, PowerPoint and Word)Competencies:
Exceptional telephone, secretarial and customer service skillsDetail oriented and excellent organizational and follow-through skillsAbility to excel in a team environment as well as work independentlyAbility to follow directionsFunctional Demands
Environment Work Conditions
Normal working condition with adequate lighting and ventilationWorks primarily indoors in a climate controlled settingPossible exposure to unpleasant odorsPossible exposure to chemicals as identified in the MSDS ManualInfectious Material Exposure
N/AOrganizational Expectations
Ensures that resident's/patient's rights are adhered toDemonstrates professionalism and accountabilityDemonstrates a caring attitude consistent with Miami Jewish Empathicare SM toward MJH residents, patients, family members, employees, and other facility guestsDemonstrates excellent communication skillsEnsures confidentiality and security of patients' medical informationIdentifies and utilizes appropriate channels of communicationAble to speak, read and write EnglishAble to think and act calmly to meet unusual occurrences of the jobAdheres to the organization's Mission, Vision and ValuesParticipates in departmental activities, meetings and in-services and follows established guidelinesMaintains a safe working environment
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team.
Job Title: Sales & Marketing Assistant
Job Summary
Responsible for performing comprehensive administrative support services for the office staff, as well as facilitating the daily operations of the sales office.
Essential Job Functions
Administrative duties to include the following: prepare and distribute reports and mailings; maintain files; and keep time, expenses and commission sheets for all sales staff and personnelOperate and administer CRM databasePlan and manage social media platformsDistribute mailings to individuals on the mailing listsAssist in providing tours of the community to prospective residents and applicants as needed, including any open houses or special functions related to sales and/or marketingOrder office supplies, postage, petty cash and other supply inventoryCoordinate and complete special project assignmentsEnsure accurate documentation and administration of expenditures including reconciliation of financial accounts (petty cash)Organize and prioritize office duties with ability to be flexible with assignments and to assist other team membersType, collate and distribute all correspondence and other materials deemed appropriate by sales staff in a timely mannerOrganize, coordinate and assist in planning of special events, including weekend eventsMaintain accurate and timely data-based recordsPrepare accurate reports produced by the CRMAnd later, if appropriate, to provide support for Health Services salesProspecting / Customer Focus / Service Oriented Skills
Greet visitors / answer and direct telephone calls in a pleasant and professional mannerUtilize interpersonal and relationship building skills including the ability to interact with prospects, office personnel and managementProvide telephone support to support the sales effort when neededMaintain CRM database effectively and in a timely manner with all inquiriesCreate email blasts, mass mail outs, and general marketing automationAct professionally and honestly at all times in the representation of the Community concept of senior livingOther duties as assigned by SupervisorJob Requirements
Education
High school diploma or equivalentExperience
Two to three years' experience as Administrative Assistant involving customer serviceKnowledge of social media campaigns and CRM databasesLicenses/Certifications
N/AAbilities Required
Language Ability:
Effective communication with all levels in a professional manner.Excellent oral and written communication and presentation skillsBilingual - English/SpanishMathematical Skills:
Ability to perform mathematical functions using a calculator or Excel SpreadsheetCognitive Demands:
Must be self-starter, attentive to detail and possess excellent organizational skillsPositive attitude and approach to change and improvementsAbility to handle priorities in a constantly changing environmentComputer Skills:
Ability to learn and utilize CRM databaseProficient in Microsoft Office (Excel, Outlook, PowerPoint and Word)Competencies:
Exceptional telephone, secretarial and customer service skillsDetail oriented and excellent organizational and follow-through skillsAbility to excel in a team environment as well as work independentlyAbility to follow directionsFunctional Demands
Environment Work Conditions
Normal working condition with adequate lighting and ventilationWorks primarily indoors in a climate controlled settingPossible exposure to unpleasant odorsPossible exposure to chemicals as identified in the MSDS ManualInfectious Material Exposure
N/AOrganizational Expectations
Ensures that resident's/patient's rights are adhered toDemonstrates professionalism and accountabilityDemonstrates a caring attitude consistent with Miami Jewish Empathicare SM toward MJH residents, patients, family members, employees, and other facility guestsDemonstrates excellent communication skillsEnsures confidentiality and security of patients' medical informationIdentifies and utilizes appropriate channels of communicationAble to speak, read and write EnglishAble to think and act calmly to meet unusual occurrences of the jobAdheres to the organization's Mission, Vision and ValuesParticipates in departmental activities, meetings and in-services and follows established guidelinesMaintains a safe working environment
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.