Head of External Communications

Wayfair is seeking an accomplished communications leader with proactive and creative problem-solving skills to join its Global Corporate Communications team as the Head of External Corporate Communications. The External Communications Team is responsible for communicating with the media and general public and this individual will be tasked with protecting and advancing Wayfair's reputation as we continue our growth as a company and brand. This is a high visibility role reporting into the CFO and working closely with the CMO and other members of Wayfair's C-level leadership team to craft impactful communications strategies that will enable the company's growth and help tell the story of Wayfair.What You'll DoStrengthen and maintain business press relationshipsOwn pre-briefs for earnings and other major business news/announcementsIdentify top-tier speaking, editorial, and award opportunities for Wayfair leadersDevelop and manage Wayfair's editorial calendarCraft strategy and provide exec communications support for external exec communications and engagementsWork cross-functionally with marketing team to ensure alignment on Wayfair's consumer brand and corporate communications, providing counsel and guidance to brand teamManage inbound press/trade inquiriesOwn reaction to threats to Wayfair's brand reputation such as major crises, merchandising compliance, and customer service challengesOwn aboutwayfair.com maintenance and contentOwn the vendor management for press release, media monitoring, and social monitoringWhat You'll NeedSuperb writing skills with the ability to articulate Wayfair's voice by distilling complex ideas into simple and compelling communicationsDeep media relations and crisis communications experienceStrong executive presence and experience working with C-level stakeholders10+ years of relevant experience (corporate communications, public relations, brand management, etc.)Bachelor's degree in English, Communications, Journalism, Public Relations, or a related fieldDemonstrated mastery of end-to-end content creationStrong project management skills and ability to prioritize and execute efficiently when priorities shiftEnergized by working cross-functionally and building strong partnershipsSelf-starter focused on delivering results - never satisfied with the status quoGrasps new information, recognizes own strengths and weaknesses, pursues self-development, and seeks feedbackExperience leading and working alongside a team of strong performersAbout Us

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.#J-18808-Ljbffr