Commonwealth of VA Careers
Communications Officer
Commonwealth of VA Careers, Richmond, Virginia, United States, 23214
Title:
Communications Officer
State Role Title:
Communications Officer/Dispatcher
Hiring Range:
$40,500 (minimum)
Agency:
Division of Capitol Police
Location:
1001 E Broad Street
Agency Website:
https://dcp.virginia.gov/commit-to-the-future.asp
Recruitment Type:
General Public - G
Job Duties
Provide daily emergency police communications by monitoring multiple security cameras, answering telephone calls, dispatching calls for service to police officers, and ensuring maximum efficiency and effectiveness on all shifts.
Monitor and operate the department’s VCIN/NCIC system.
Watch both live and recorded video surveillance footage, analyze any unusual occurrences, and review video alarm alerts, reporting incidents or suspicious behavior.
Assist employees and citizens by providing excellent customer service.
Required to work shift work (24-hour scheduling).
Minimum Qualifications
Working knowledge of radio and voice communications systems; knowledge of office practices and procedures.
Must have knowledge of statute enforcement; safety and security concepts, principles, procedures, and techniques.
Demonstrated skill in the use of communication equipment, alarm systems, and security camera equipment.
Ability to use automated word processing equipment; to compile, tabulate, and report information.
Demonstrated ability to follow and give verbal and written instructions, to react appropriately in routine and emergency situations, and to communicate effectively, both verbally and in writing.
Ability to multi-task, utilizing the computer and telephonic equipment simultaneously.
Graduation from high school or equivalent.
Must be able to complete required NCIC/VCIN certification and basic DCJS Dispatcher training.
Must be a United States citizen or have been a lawful resident of the United States for the past ten years to apply for VCIN certification.
Regularly required to speak clearly and hear; see details of objects that are less than a few feet away, and sit for long periods of time.
Must be able to distinguish colors and see details of objects that are less than three (3) feet away.
BACKGROUND INVESTIGATION AND FINGERPRINT-BASED CRIMINAL HISTORY CHECK REQUIRED; REQUIRED MEDICAL, DRUG AND PSYCHOLOGICAL TESTING.
Additional Considerations
Two years of emergency dispatching experience in a public service-oriented organization preferred.
Experience with Public Safety Computer Aided Dispatch, Automated Records Management Systems, and web-based emergency notification systems also preferred.
Experience in monitoring live and recorded video surveillance footage.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully.
Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Email: hr@dcp.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at
AHP Letter
or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022, and February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
#J-18808-Ljbffr
Communications Officer
State Role Title:
Communications Officer/Dispatcher
Hiring Range:
$40,500 (minimum)
Agency:
Division of Capitol Police
Location:
1001 E Broad Street
Agency Website:
https://dcp.virginia.gov/commit-to-the-future.asp
Recruitment Type:
General Public - G
Job Duties
Provide daily emergency police communications by monitoring multiple security cameras, answering telephone calls, dispatching calls for service to police officers, and ensuring maximum efficiency and effectiveness on all shifts.
Monitor and operate the department’s VCIN/NCIC system.
Watch both live and recorded video surveillance footage, analyze any unusual occurrences, and review video alarm alerts, reporting incidents or suspicious behavior.
Assist employees and citizens by providing excellent customer service.
Required to work shift work (24-hour scheduling).
Minimum Qualifications
Working knowledge of radio and voice communications systems; knowledge of office practices and procedures.
Must have knowledge of statute enforcement; safety and security concepts, principles, procedures, and techniques.
Demonstrated skill in the use of communication equipment, alarm systems, and security camera equipment.
Ability to use automated word processing equipment; to compile, tabulate, and report information.
Demonstrated ability to follow and give verbal and written instructions, to react appropriately in routine and emergency situations, and to communicate effectively, both verbally and in writing.
Ability to multi-task, utilizing the computer and telephonic equipment simultaneously.
Graduation from high school or equivalent.
Must be able to complete required NCIC/VCIN certification and basic DCJS Dispatcher training.
Must be a United States citizen or have been a lawful resident of the United States for the past ten years to apply for VCIN certification.
Regularly required to speak clearly and hear; see details of objects that are less than a few feet away, and sit for long periods of time.
Must be able to distinguish colors and see details of objects that are less than three (3) feet away.
BACKGROUND INVESTIGATION AND FINGERPRINT-BASED CRIMINAL HISTORY CHECK REQUIRED; REQUIRED MEDICAL, DRUG AND PSYCHOLOGICAL TESTING.
Additional Considerations
Two years of emergency dispatching experience in a public service-oriented organization preferred.
Experience with Public Safety Computer Aided Dispatch, Automated Records Management Systems, and web-based emergency notification systems also preferred.
Experience in monitoring live and recorded video surveillance footage.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully.
Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Email: hr@dcp.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at
AHP Letter
or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022, and February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
#J-18808-Ljbffr