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DoorDash USA

Senior Director, Design

DoorDash USA, California, Missouri, United States, 65018


About the TeamDoorDash Design website:

https://careers.doordash.com/career-areas/design

DoorDash Design blog:

https://medium.com/design-doordash

DoorDash blog:

https://blog.doordash.com/

About the RoleDoorDash is looking for a Senior Director of Design to take on the pivotal role of Head of Product Design for Merchants. In this position, you'll spearhead our talented product design team and leadership, crafting a comprehensive end-to-end experience for our merchants. Through your leadership and vision, you will help DoorDash fulfill its ambition to be the trusted go-to partner for every merchant looking to grow their businesses.

You’re excited about this opportunity because you will…

Set the vision for the merchant design, and define the pragmatic milestones to achieve the vision with the cross-functional team

Deeply immerse yourself into the complexity of the merchant design problems, drive meaningful solutions, and make a measurable impact on business

Actively practice and evangelize customer-centric thinking organizationally

Play a strong partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission

Partner with the design leaders in consumer and driver experiences to build a holistic journey in a three-sided marketplace

Hire the best talents who will raise the bar at DoorDash

Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals

Build a culture that elevates the team, in terms of both performance and morale

Establish the operation model that increases the team’s effectiveness

Align the team’s priorities and deliverables to the company’s overarching strategy and goals

Be an inspirational leader through your creativity, vision, commitment, and persistence

We’re excited about you because…

You thrive in a fast-paced product environment

You exhibit a strong bias toward action

You can think and scale at 10x

You are a proactive problem solver, not just a problem identifier

You are curious, and willing to go above and beyond the job description

You are a respected people manager with high EQ; You know how to motivate a team even in the most challenging times

You attract top talents and hire people who will raise the bar

You are able to stand up for shipping the quality product for customers

You make a great thought partner with cross-functional teams

You are an excellent storyteller and effective communicator

You exude a can-do attitude and enthusiasm

You are self-aware and humble

You have a strong portfolio showcasing the problem-solving skill at large scale and high design caliber

15+ years of experience in design, with minimum 7 years in team building and management

Have managed and scaled a team of 20+

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