King County
Communications Program Manager
King County, Seattle, Washington, us, 98127
Salary:
$100,568.00 - $127,462.40 Annually
Location :
Seattle, WA
Job Type:
Career Service, Full Time, 40 hrs/week
Job Number:
2024-CP22498
Department:
DES - Executive Services
Division:
FBOD-Finance & Business Ops
Opening Date:
08/12/2024
Closing Date:
8/25/2024 11:59 PM Pacific
FLSA:
Exempt
Bargaining Unit:
F3A : L117-P&T
Full- or Part-Time:
Full Time
Hours/Week:
40 hours/week
Summary
King County's Procurement & Payables (P&P) Section is seeking a talented Communications Program Manager to establish and lead a new communications program. This exciting opportunity involves showcasing P&P's initiatives and LEAN process improvement efforts, facilitating effective communication with King County agency partners, and conducting outreach to the supplier community.
The Communications Program Manager will collaborate closely with P&P leadership and other King County stakeholders to craft clear, engaging, and consistent messaging that aligns with P&P's mission and values. This role is ideal for an experienced communications professional with a passion for program management, eager to shape the future of public procurement communication.
Scope of Job Duties:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to
Communications Program Development:Establish and manage a comprehensive communications program highlighting P&P's projects, initiatives, and achievements.Develop a communication strategy to engage King County agency partners and other internal stakeholders.Content Creation and Management:
Create, curate, and manage content for internal newsletters, updates, and other communication channels.Oversee the editorial calendar, ensuring timely and relevant dissemination of information.Collaborate with the Communications team to ensure content is effectively distributed across platforms such as SharePoint, Microsoft Teams, and the P&P intranet.Brand and Messaging:
Develop and maintain a cohesive brand voice and style for communications.Craft key messages and talking points for leadership and other spokespeople.Partnership and Collaboration:
Work with the P&P Supplier Program Manager to develop and disseminate communications to the supplier community, including important updates and information.Partner with the P&P Training Manager to develop strategic messaging and content for P&P-led training and resources.Coordinate with other King County departments and agencies to align messaging and communication efforts.Channel Management and Innovation:
Oversee and optimize content for P&P's communication platforms, including email, intranet, and social media.Work with the Communications team to explore and implement new communication tools and technologies as needed.Enhance P&P's Social Media program to better engage the supplier community.Feedback and Continuous Improvement:
Develop content for surveys and conduct surveys to gauge customer satisfaction and gather feedback from employees and stakeholders.Analyze survey results and feedback to assess the effectiveness of internal communications and procurement processes.Use insights to refine and improve communication strategies and practices.Minimum Qualifications:
Education and training in Communications, Public Relations, Marketing, and/or Social Media ManagementProfessional experience establishing and/or managing a comprehensive corporate, non-profit, or agency communications programExcellent writing and editing skills with the ability to craft clear, concise, and compelling messages for different audiences and channelsExperience using current communication tools and platformsStrong interpersonal and verbal communications skills with the ability to work with people from diverse backgrounds and experiences, and to work with all levels within the organizationProject management skills that include planning, managing and executing a variety of communications projectsAbility to think outside the box and develop creative solutions for communication challengesPassion and ability to learn new skills and keep up-to-date on current trendsA collaborative mindset with the ability to work effectively with cross-functional teams to achieve common goals.The ability to adapt to changing circumstances and balance competing prioritiesIntermediate level of technology proficiency using MS Office productivity tools in your daily workAbility to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products
Preferred Qualifications:
Experience managing communications in a government or public sector setting.Experience with brand management, content creation and managementFamiliarity with communication tools such as SharePoint and Microsoft Teams.Experience with LEAN processes and principles.Experience with SharePoint, MS Teams, and other collaborative online tools.
The Procurement & Payables Section is part of the larger portfolio of countywide services. FBOD's vision
"Count on Us"
reflects the division's deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence. If these values align with your own, please apply and join FBOD for a rewarding career!
Position Information:
Work Site Details:
The work associated with this position will primarily be remote with some in office reporting.Location Requirement:
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.Work Schedule:
This position is Exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.Union Representation:
This position is represented by Teamsters 117.Employees will be provided with a County issued laptop. When working remotely employees must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work, remain available and responsive during scheduled work hours, and follow FBOD's Hybrid and Remote Guidelines including on-camera participation during virtual video meetings. King County has a robust collection of tools and resources to support working remotely.
The Application/Selection Process: The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification.
We highly recommend that you also provide a resume and cover letter
addressing how you meet the minimum qualifications and why you are interested in this position.
The selection process typically consists of a phone screen, video interview, and reference checking. For some positions the process may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.
Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.
If you have any questions or concerns while applying, please contact:Caitlyn Prouty, Recruiter
cprouty@kingcounty.gov
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family membersLife and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependentsRetirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation planTransportation program and ORCA transit pass12 paid holidays each year plus two personal holidaysGenerous vacation and paid sick leavePaid parental, family and medical, and volunteer leavesFlexible Spending AccountWellness programsOnsite activity centersEmployee Giving ProgramEmployee assistance programsFlexible schedules and telecommuting options, depending on positionTraining and career development programsFor additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03
I understand that the work associated with this position will primarily be remote with time in the office to respond to workplace reporting requirements.
YesNo
04
I understand that I must reside in Washington state and within reasonable distance from the King County worksite to respond to workplace reporting requirements.
YesNo
Required Question
$100,568.00 - $127,462.40 Annually
Location :
Seattle, WA
Job Type:
Career Service, Full Time, 40 hrs/week
Job Number:
2024-CP22498
Department:
DES - Executive Services
Division:
FBOD-Finance & Business Ops
Opening Date:
08/12/2024
Closing Date:
8/25/2024 11:59 PM Pacific
FLSA:
Exempt
Bargaining Unit:
F3A : L117-P&T
Full- or Part-Time:
Full Time
Hours/Week:
40 hours/week
Summary
King County's Procurement & Payables (P&P) Section is seeking a talented Communications Program Manager to establish and lead a new communications program. This exciting opportunity involves showcasing P&P's initiatives and LEAN process improvement efforts, facilitating effective communication with King County agency partners, and conducting outreach to the supplier community.
The Communications Program Manager will collaborate closely with P&P leadership and other King County stakeholders to craft clear, engaging, and consistent messaging that aligns with P&P's mission and values. This role is ideal for an experienced communications professional with a passion for program management, eager to shape the future of public procurement communication.
Scope of Job Duties:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to
Communications Program Development:Establish and manage a comprehensive communications program highlighting P&P's projects, initiatives, and achievements.Develop a communication strategy to engage King County agency partners and other internal stakeholders.Content Creation and Management:
Create, curate, and manage content for internal newsletters, updates, and other communication channels.Oversee the editorial calendar, ensuring timely and relevant dissemination of information.Collaborate with the Communications team to ensure content is effectively distributed across platforms such as SharePoint, Microsoft Teams, and the P&P intranet.Brand and Messaging:
Develop and maintain a cohesive brand voice and style for communications.Craft key messages and talking points for leadership and other spokespeople.Partnership and Collaboration:
Work with the P&P Supplier Program Manager to develop and disseminate communications to the supplier community, including important updates and information.Partner with the P&P Training Manager to develop strategic messaging and content for P&P-led training and resources.Coordinate with other King County departments and agencies to align messaging and communication efforts.Channel Management and Innovation:
Oversee and optimize content for P&P's communication platforms, including email, intranet, and social media.Work with the Communications team to explore and implement new communication tools and technologies as needed.Enhance P&P's Social Media program to better engage the supplier community.Feedback and Continuous Improvement:
Develop content for surveys and conduct surveys to gauge customer satisfaction and gather feedback from employees and stakeholders.Analyze survey results and feedback to assess the effectiveness of internal communications and procurement processes.Use insights to refine and improve communication strategies and practices.Minimum Qualifications:
Education and training in Communications, Public Relations, Marketing, and/or Social Media ManagementProfessional experience establishing and/or managing a comprehensive corporate, non-profit, or agency communications programExcellent writing and editing skills with the ability to craft clear, concise, and compelling messages for different audiences and channelsExperience using current communication tools and platformsStrong interpersonal and verbal communications skills with the ability to work with people from diverse backgrounds and experiences, and to work with all levels within the organizationProject management skills that include planning, managing and executing a variety of communications projectsAbility to think outside the box and develop creative solutions for communication challengesPassion and ability to learn new skills and keep up-to-date on current trendsA collaborative mindset with the ability to work effectively with cross-functional teams to achieve common goals.The ability to adapt to changing circumstances and balance competing prioritiesIntermediate level of technology proficiency using MS Office productivity tools in your daily workAbility to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products
Preferred Qualifications:
Experience managing communications in a government or public sector setting.Experience with brand management, content creation and managementFamiliarity with communication tools such as SharePoint and Microsoft Teams.Experience with LEAN processes and principles.Experience with SharePoint, MS Teams, and other collaborative online tools.
The Procurement & Payables Section is part of the larger portfolio of countywide services. FBOD's vision
"Count on Us"
reflects the division's deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence. If these values align with your own, please apply and join FBOD for a rewarding career!
Position Information:
Work Site Details:
The work associated with this position will primarily be remote with some in office reporting.Location Requirement:
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.Work Schedule:
This position is Exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.Union Representation:
This position is represented by Teamsters 117.Employees will be provided with a County issued laptop. When working remotely employees must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work, remain available and responsive during scheduled work hours, and follow FBOD's Hybrid and Remote Guidelines including on-camera participation during virtual video meetings. King County has a robust collection of tools and resources to support working remotely.
The Application/Selection Process: The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification.
We highly recommend that you also provide a resume and cover letter
addressing how you meet the minimum qualifications and why you are interested in this position.
The selection process typically consists of a phone screen, video interview, and reference checking. For some positions the process may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.
Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.
If you have any questions or concerns while applying, please contact:Caitlyn Prouty, Recruiter
cprouty@kingcounty.gov
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family membersLife and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependentsRetirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation planTransportation program and ORCA transit pass12 paid holidays each year plus two personal holidaysGenerous vacation and paid sick leavePaid parental, family and medical, and volunteer leavesFlexible Spending AccountWellness programsOnsite activity centersEmployee Giving ProgramEmployee assistance programsFlexible schedules and telecommuting options, depending on positionTraining and career development programsFor additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03
I understand that the work associated with this position will primarily be remote with time in the office to respond to workplace reporting requirements.
YesNo
04
I understand that I must reside in Washington state and within reasonable distance from the King County worksite to respond to workplace reporting requirements.
YesNo
Required Question