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City of Chicago

USER EXPERIENCE AND ACCESSIBILITY LEAD

City of Chicago, Chicago, Illinois, United States, 60290


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Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Job Description - USER EXPERIENCE AND ACCESSIBILITY LEAD (395145)USER EXPERIENCE AND ACCESSIBILITY LEAD

Job Number:

395145Department of Technology and InnovationNumber of Positions:

1Applications for this position will be accepted until 11:59pm CDT on 09/08/2024Under direction, this is a Lead level classification. The class will be primarily supervisory in nature overseeing the development and implementation of the City’s Disability Accessibility and User Experience units, and performs related duties as required.This class is assigned to the Leadership Technology Job Family which consists of positions responsible for overseeing the identification, prioritization, and delivery of work activities, coach and developing employees, providing thought leadership to business partners, and shaping and executing the technology vision and strategy to maximize business values.ESSENTIAL DUTIES

Manages and directs the work of Digital Accessibility Specialists and UX Designers engaged in ensuring that persons with disabilities can access the City of Chicago digital information and resources.Facilitates the design and development of engaging user experiences for a variety of applications, websites, and systems.Completes performance appraisals for subordinate staff, administers disciplinary functions, and approves staff time off requests.Sets goals and objectives for team members for achievement of operational results.Assures the practices and process of implementing federal, state, and local disability legislation to ensure people with disabilities will have an equal opportunity to participate and benefit from the City’s web and digital content.Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders.Studies and evaluates how users feel about a system, looking at things like ease of use, perception of the value of the system, utility, efficiency in performing tasks, etc.Develops process flows, wireframes, and prototypes to effectively conceptualize and design user experiences.Additional duties may be required for this position.Location:

2 N. LaSalle St., Chicago, ILDays:

Monday-FridayHours:

8:00am-4:00pmTHIS POSITION IS EXEMPT FROM THE CAREER SERVICEQualificationsMINIMUM QUALIFICATIONS

Education, Training, and Experience:

Graduation from an accredited college or university with a Bachelor’s degree, plus four (4) years of work experience in user experience and digital accessibility design, development, and implementation, or an equivalent combination or education, training, and experience.SELECTION REQUIREMENTS This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview will be selected.APPLICATION EVALUATION:

Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.COMMITMENT TO DIVERSITY:

To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration.ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.Job Posting

Job Posting:

Aug 16, 2024, 4:54:06 PM |

Closing Date (Period for Applying) - External:

Sep 9, 2024, 4:59:00 AM

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