Altice USA
Web Content Specialist
Altice USA, Bethpage, New York, United States, 11714
Optimum
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!Job Summary
The Optimum Business Web Operations Content Specialist will support all website and e-commerce campaign initiatives, maintain website content, and oversee project pipelines for the purposes of driving growth across a variety of sales channels including online and offline. This role will serve as a key thought-leader within our company, helping to champion a "digital first" planning culture, and supporting corporate efforts to further adopt digital technologies as a core part of our sales, marketing and care operations.This is a position that requires a dedicated professional and will have hands-on involvement in all website and e-commerce activities. This role will be primarily supporting the ongoing updates and maintenance of Optimum Business' digital customer experience, including multiple websites for marketing, sales, operations, and customer care use cases. This individual will improve our ability to serve continually fresh content to customers by managing creative assets such as website templates, static/interactive media, and copy for marketing offers and product details. Understanding the customer lifecycle and different customer types will be crucial for creating targeted digital experiences. The successful candidate will have a command of best practices and trends in lead generation and e-commerce, as well as cross channel media efforts and their impact on our websites.The Web Operations Content Specialist will track website and e-commerce campaign project pipelines, working with a mix of internal teams and external agencies to define requirements, responsibilities, deliverables, and associated timelines to accomplish set goals. They should possess knowledge of project management, as well as building and presenting reports or key performance metrics to management. Documenting and maintaining a clear timeline of both short-term and long-term initiatives is vital to succeeding in this role.This role will part of a team tasked with increasing Optimum Business' e-commerce sales, leads, and conversion rates for digital channels. This position will help develop and execute best-in-class comprehensive digital strategies and initiatives focused on enhancing sales growth, brand loyalty, and customer engagement.Responsibilities
*Maintain creative content/assets for websites in alignment with marketing campaigns and product updates/releases*Maintain e-commerce product catalog rollout including pricing, SKUs, and business rules*Assist in the creation or revision of new or existing sales and marking landing pages*Writing marketing copy for ever-changing promotional campaigns and new product releases or updates*Develops project and technical requirement documentation for supporting IT groups, agencies, and other 3rd party partners*Deploys, monitors, and reports on regular content tests/updates*Oversight and validation of website updatesQualifications
*2+ years experience in a digital, website management, or e-commerce role*Associates Degree required*Some experience with Drupal, Adobe AEM, or other CMS required*Some experience with HTML, CSS, and/or JS required*Some experience with Jira or other project management tools required*Some experience with Google Analytics or Adobe Analytics desirable*Some experience with Photoshop and image editing desirable*Some experience with creative writing desirable*Some experience optimizing a customer-focused web experience: A/B testing, dynamic creative testing, multivariate testing, usability testing, and site behavior/path analysis*Digital Marketing certifications preferred*Ability to produce clear, compelling, and motivational communications quickly*Ability to effectively multitask in a fast-paced environment*Ability to think and act strategically and proactively*Ability to prioritize and organize effectivelyAt Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $64,260.00-$105,570.00/year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!Job Summary
The Optimum Business Web Operations Content Specialist will support all website and e-commerce campaign initiatives, maintain website content, and oversee project pipelines for the purposes of driving growth across a variety of sales channels including online and offline. This role will serve as a key thought-leader within our company, helping to champion a "digital first" planning culture, and supporting corporate efforts to further adopt digital technologies as a core part of our sales, marketing and care operations.This is a position that requires a dedicated professional and will have hands-on involvement in all website and e-commerce activities. This role will be primarily supporting the ongoing updates and maintenance of Optimum Business' digital customer experience, including multiple websites for marketing, sales, operations, and customer care use cases. This individual will improve our ability to serve continually fresh content to customers by managing creative assets such as website templates, static/interactive media, and copy for marketing offers and product details. Understanding the customer lifecycle and different customer types will be crucial for creating targeted digital experiences. The successful candidate will have a command of best practices and trends in lead generation and e-commerce, as well as cross channel media efforts and their impact on our websites.The Web Operations Content Specialist will track website and e-commerce campaign project pipelines, working with a mix of internal teams and external agencies to define requirements, responsibilities, deliverables, and associated timelines to accomplish set goals. They should possess knowledge of project management, as well as building and presenting reports or key performance metrics to management. Documenting and maintaining a clear timeline of both short-term and long-term initiatives is vital to succeeding in this role.This role will part of a team tasked with increasing Optimum Business' e-commerce sales, leads, and conversion rates for digital channels. This position will help develop and execute best-in-class comprehensive digital strategies and initiatives focused on enhancing sales growth, brand loyalty, and customer engagement.Responsibilities
*Maintain creative content/assets for websites in alignment with marketing campaigns and product updates/releases*Maintain e-commerce product catalog rollout including pricing, SKUs, and business rules*Assist in the creation or revision of new or existing sales and marking landing pages*Writing marketing copy for ever-changing promotional campaigns and new product releases or updates*Develops project and technical requirement documentation for supporting IT groups, agencies, and other 3rd party partners*Deploys, monitors, and reports on regular content tests/updates*Oversight and validation of website updatesQualifications
*2+ years experience in a digital, website management, or e-commerce role*Associates Degree required*Some experience with Drupal, Adobe AEM, or other CMS required*Some experience with HTML, CSS, and/or JS required*Some experience with Jira or other project management tools required*Some experience with Google Analytics or Adobe Analytics desirable*Some experience with Photoshop and image editing desirable*Some experience with creative writing desirable*Some experience optimizing a customer-focused web experience: A/B testing, dynamic creative testing, multivariate testing, usability testing, and site behavior/path analysis*Digital Marketing certifications preferred*Ability to produce clear, compelling, and motivational communications quickly*Ability to effectively multitask in a fast-paced environment*Ability to think and act strategically and proactively*Ability to prioritize and organize effectivelyAt Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $64,260.00-$105,570.00/year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.