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West Shore Home

Digital Product Design Manager

West Shore Home, Saint Paul, Minnesota, United States, 55199


We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.

As a Digital Product Design Manager at West Shore Home, you will contribute to this mission by coaching, mentoring, and providing leadership for a digital product design team. This position will enable best practices for UX/UI and inspire individuals and teams to create their best work while assisting the team in skill and career development. You will report directly to the Vice President of Digital Product and work closely with the Digital Product Team.

What You’ll ContributeIn this role, you can expect to:Provide digital product design expertise and guidance for a team of designers with diverse backgrounds and skills.Conduct all hiring, termination, training, and development decisions for a digital product design team.Collaborate with product owners to cultivate an environment where people and products thrive.Collaborate with developers to create features and designs that fit technical capabilities.Work as a designer within a collaborative and tight-knit cross-functional team using Scrum methodology.

What It Takes to SucceedAt West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:

Leadership Accountabilities

Lead your teams in accordance with the West Shore Home leadership philosophy, implementing all 10 of the Managerial Leadership Practices (MLPs).Conduct regular meetings with all immediate subordinate employees to discuss overall business context, plans, and problems; ensure employees understand how their roles and tasks align with the organization’s mission and vision; seek inputs/suggestions from subordinate employees.Assign tasks, projects, or special assignments clearly so employees know what is required of them, how much, by when, and what resources are available for them to use to achieve the task.Appraise how effectively subordinate employees use their judgment and discretion in carrying out tasks and solving problems; discuss appraisals with them as an ongoing working dialogue focusing on their future growth and development.Coach subordinates to increase their effectiveness in their role and to meet their expectations; mentor subordinates-once-removed in career progression.Decide subordinate pay and merit increases within established organization compensation guidelines; communicate pay revisions with them.Select new employees from a list of job candidates selected by the recruiting department based on yours and your manager’s prescribed criteria.Make de-selection decisions if employees cannot perform the work required and inform the immediate manager once the process begins.Make dismissal decisions if employees are found guilty of a serious infraction of the company’s rules and regulations, in accordance with HR guidelines.Continuously improve the systems and processes used to deliver outputs within your assigned area of operation.Interact with other company leaders to learn how to support and improve the customer journey.

We Invest in YOUWe believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.

We’ve got you covered with:Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)401K retirement plan with company matchPaid holidays and paid time off (PTO)Continued training & leadership development opportunitiesUnlimited professional and personal growth potential

More to Know

Schedule: Monday – FridayLocation: Greater Minneapolis- Saint Paul region preferred, both ad-hoc hybrid and on-site accommodations availableSeniority Level: Senior

Our Growth Story: What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand.

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

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