Communications Professional (Social Media)

Job Title: Communications Professional (Social Media) Location: USO-TW Building ATL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 256087 About Us The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell. Department Information The University System of Georgia (USG) is one of the nation s largest and leading public higher education systems. The USG is committed to creating a more educated Georgia that is prepared for the global, knowledge economy by increasing degree completion, ensuring academic excellence, spurring research and creativity, driving business creation, and making effective and efficient use of resources. The USG will accelerate our state s higher education commitment to educational attainment, accountability, partnerships, performance, value, and global competitiveness. Our organizational core values are founded upon the principles of Integrity, Excellence, Accountability, and Respect. Job Summary Under the direction of the Asst. Vice Chancellor of Leadership Communications, this position is responsible for overseeing one or more USG social media accounts. Responsibilities Create content, manage and track social media posts by USG social media accounts, as well as external stakeholders. Develop/implement USG's social media engagement strategy including consistent posts and events. Create and maintain USG social media accounts. Respond to comments, questions, and concerns expressed by channel/platform visitors. Coordinate with other communication professionals on marketing and branding strategies. Track social media outreach and effectiveness through analytical tools. Perform related duties as assigned. Required Qualifications Bachelor's degree in Communications, English, Journalism or another related field; A minimum of 3 years experience as a communications professional or an equivalent combination of education, training and related job experience. Preferred Qualifications Experience in higher education. Experience with social media tools, digital marketing and communications platforms. Experience in developing and executing creative marketing strategies. Experience in communications, marketing and social media communications, or in a related area (including training and experience in writing for the Web using search engine optimization techniques). Familiarity with standard concepts, practices, and procedures associated with developing content for the web. Knowledge, Skills, & Abilities Ability to respond diplomatically to sensitive and critical issues. Ability to respond quickly and effectively multi-task. Ability to work confidentially with sensitive information. Knowledge of marketing and communication principles. Knowledge of document layout principles. Knowledge of social media communications principles. Knowledge of customer service principles and practices. Knowledge of photography, videography and video editing techniques. Knowledge of AP Style. Skill in writing for multiple platforms, including video scripts. Skill in developing and implementing communications and marketing strategies. Skill in collecting, compiling, and reporting on data. Skill in decision-making, critical thinking, and problem-solving. Skill in oral and written communication. Skill in teamwork and collaboration. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at (). Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at (). Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University System Office as determined by the University System Office in its sole discretion; confirmation of the credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity The University System Office is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University System Office to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy please contact the University System Office Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Background Check A pre-employment background check, including criminal history, education, will be required.