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Creative Financial Staffing

Creative Financial Staffing | Infrastructure Manager CA | bakersfield, ca

Creative Financial Staffing, Bakersfield, California, United States, 93307


Infrastructure Manager

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. SUMMARY: Under the supervision of the Information Technology Administrator, the Infrastructure Manager will be responsible for leading the Infrastructure team, creating support standards and metrics, and improving the overall quality of support and network.

About the company and opportunity:

Our client is an established nonprofit company with over 40years in the business

Advancement opportunities and they love to promote from within

Energetic technology team that loves to support and grow together

Excellent benefits package and yearly raises

Family-oriented and casual working environment

Company gatherings and events for employees

DUTIES AND RESPONSIBILITIES:

Manage the Infrastructure team and evaluate performance.

Ensure high-quality customer service while promoting end-user satisfaction through managing the helpdesk and technology support process.

Maintain IT asset inventory and Network.

Ensure customer service is timely and accurate daily.

Recruit, train and support help desk representatives and technicians

Set specific customer service standards.

Minimum Requirements :

Worked on Infrastructure and improvement while helped build a team

Active Directory

Azure

Leadership Experience

Certifications is a plus

Degree is a plus

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