Creative Financial Staffing
Creative Financial Staffing | IT Helpdesk Tech I CA | bakersfield, ca
Creative Financial Staffing, Bakersfield, California, United States, 93307
Help Desk Technician
Do you have the skills to fill this role Read the complete details below, and make your application today. We are offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Help Desk Technician. We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT. If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a Help Desk Technician looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now. Essential Job Functions of Help Desk Technician: * Provide technical assistance * Troubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets * Ask questions to determine nature of problem and help walk customer through problem-solving * Install, modify, and repair computer hardware * Follow up with customers to ensure issue has been resolves * Run reports to determine malfunctions that continue to occur * Document all incidents and occurrences using clear, concise, and detailed notes Ideal Help Desk Technician will possess the following skills: * Excellent communication and interpersonal skills to work with clients * Basic understanding and knowledge of networking technologies * Proficient with Windows and Mac OS * Ability to work and learn independently Requirements of the Help Desk Technician : * O365, Active Directory and Salesforce experience a PLUS * High School Diploma or General Education Degree (GED) * Must have clean DMV * Eligible to work in the United States * Must be able to pass a background check * Visa/sponsorship not offered #INAUG2024 #ZRCFSTECH
Do you have the skills to fill this role Read the complete details below, and make your application today. We are offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Help Desk Technician. We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT. If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a Help Desk Technician looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now. Essential Job Functions of Help Desk Technician: * Provide technical assistance * Troubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets * Ask questions to determine nature of problem and help walk customer through problem-solving * Install, modify, and repair computer hardware * Follow up with customers to ensure issue has been resolves * Run reports to determine malfunctions that continue to occur * Document all incidents and occurrences using clear, concise, and detailed notes Ideal Help Desk Technician will possess the following skills: * Excellent communication and interpersonal skills to work with clients * Basic understanding and knowledge of networking technologies * Proficient with Windows and Mac OS * Ability to work and learn independently Requirements of the Help Desk Technician : * O365, Active Directory and Salesforce experience a PLUS * High School Diploma or General Education Degree (GED) * Must have clean DMV * Eligible to work in the United States * Must be able to pass a background check * Visa/sponsorship not offered #INAUG2024 #ZRCFSTECH