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Creative Financial Staffing

Creative Financial Staffing | Desktop Support Technician CA | bakersfield, ca

Creative Financial Staffing, Bakersfield, California, United States, 93307


Desktop Support Technician

Considering making an application for this job Check all the details in this job description, and then click on Apply. We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT, offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic

Desktop Technician . If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a

Desktop

Technician

looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now.

Essential Functions of Desktop Technician:

* Provide technical assistance * Troubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets * Ask questions to determine nature of problem and help walk customer through problem-solving * Install, modify, and repair computer hardware * Follow up with customers to ensure issue has been resolves * Run reports to determine malfunctions that continue to occur * Document all incidents and occurrences using clear, concise, and detailed notes Ideal Desktop Technician will possess the following skills:

* Excellent communication and interpersonal skills to work with clients * Basic understanding and knowledge of networking technologies * Proficient with Windows and Mac OS * Ability to work and learn independently Requirements of the Desktop Technician :

* O365, Active Directory and Salesforce experience a PLUS * High School Diploma or General Education Degree (GED) * Must have clean DMV #INNOV2024 #ZRCFSTECH #LI-EM1