Sr. Technical Writer Job at The Evolvers Group in Dallas

Constant learning and evolution is a way of life at Evolvers. We are always looking for passionate individuals that are ready to evolve in tandem with our team, defining and re-defining each facet of their career life at Evolvers. Our professionals are rewarded for their contributions to our clients, our culture and the overall quest for excellence. We view each of our professionals as a catalyst for growth, for Evolvers, our clients, and for the industry. If you would like to pursue a fulfilling career at Evolvers, do get in touch with us at resumes @ evolversgroup.com

We are seeking a Sr. Technical Writer to collaborate with IT professionals, developers, and other stakeholders to create high-quality content that supports DFW’s products, services, and internal processes. This role plays a crucial part in ensuring that technical information is conveyed clearly and effectively to various stakeholders, including IT professionals, end-users, and management.

Responsibilities

• Documentation Development: Create, edit, and maintain technical documentation, including user manuals, installation guides, system specifications, FAQs, and knowledge base articles.
• Document Creation: Create and update scopes of work, requests for proposals, request for bids, technical guides, capital funding requests, system documentation, and other technical documents as assigned.
• Research & Collaboration: Collaborate with subject matter experts (SMEs) to gather technical information and understand project requirements.
• Quality Assurance: Ensure that technical documents meet all relevant quality standards and that all deliverables meet the expectations of stakeholders.
• Process Improvement: Develop and implement standards, templates, and best practices for technical documentation.
• Reporting Documentation: Prepare regular progress reports and other technical documentation, including project plans, risk registers, and status reports.
• Knowledge Sharing: Support the development of training materials, presentations, and e-learning content.

Qualifications

• Experience as a technical writer in the IT industry.
• Strong understanding of IT concepts, including software development, networking, cloud computing, and cybersecurity.
• Proficiency in MS Office.
• Proficiency in Adobe Suite.
• Proficiency in Markdown editors.
• Familiarity with CMS platforms (e.g. Confluence, SharePoint).
• Familiarity with Agile development and version control systems (e.g., Git).
• Knowledge of common SDLC methodologies.
• Ability to interact with all levels of management.
• Excellent writing, editing, and proofreading skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Exceptional attention to detail and organizational skills.
• Adaptability to changing priorities and technical challenges.
• Proactive problem-solving mindset and willingness to learn new technologies.