Circulation Library Associate Job at Charleston County Public Library in Oregon

Branch Locations: Wando Mount Pleasant (WMTP)

Reports To: Department Manager

General Summary:

The Library Associate, under the general direction of the Branch/Department Manager, assists patrons with locating and checking out materials, shelving library materials, and performing other clerical duties. As a Library Associate, you must demonstrate outstanding interpersonal skills, as a significant part of this job will involve interacting with the local community.

Responsibilities:

All duties listed below are essential job functions for which reasonable accommodations will be made. All job requirements listed indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related tasks as requested by the Branch/Department Manager, subject to reasonable accommodations.

Essential Roles and Responsibilities:

1. Assist patrons with locating resources and checking out materials.
2. Update patron records, place holds on materials, and issue library cards.
3. Responsible for shelving books and other library materials.
4. Assist patrons with the use of print reference resources, identifying and locating library materials using the library system catalog, searching the Internet, and using online databases.
5. Serve as the point person of the circulation department in the absence of the Circulation Services Manager and Circulation Services Supervisor.
6. Aid in training and onboarding of new staff.
7. Must be comfortable proactively seeking out customers to help in all areas of the library (desk, roving, email, phone, or additional methods of communication).
8. Perform routine desk duties under professional supervision, helping patrons locate and check out materials.
9. Responsible for assisting the public in the use of technology, including software, online tools, and mobile devices.
10. Candidates should be good listeners and communicators, present a positive attitude, enjoy working cooperatively as a team member, and place top priority on customer service.
11. Must be flexible to assume additional responsibilities and scheduling requirements as needed to meet the coverage needs of the public service desks in other departments.
12. Perform other duties as assigned.

Knowledge, Skills, and Abilities:

1. Knowledge of library amenities and the ability to provide information about library policies.
2. Ability to use tact, courtesy, and good judgment when communicating with coworkers and the public.
3. Ability to demonstrate knowledge, appreciation, and understanding of library materials, both print and electronic.
4. Ability to communicate effectively and present ideas orally and in writing.
5. Ability to carry out assignments independently and work collaboratively with a team.

Qualifications and Requirements:

1. High School graduate or GED equivalent.
2. 3 years of library experience preferred; OR
3. Associate's degree and 1 year of library experience preferred; OR
4. Bachelor’s degree or higher.
5. Must be able to work a flexible schedule, including evenings and weekends.
6. Must be proficient in Microsoft Office suite, with the ability to learn and use new methods and emerging technical advances.
7. Must possess excellent customer service skills, the ability to get along well with others, and to communicate effectively with the public and library staff, along with a strong work ethic.

Benefits and Compensation:

Charleston County Public Library offers a comprehensive benefits package which includes Health, Dental, Vision, and Life Insurance, Paid Vacation and Sick Leave, Paid Holidays, 401k, and a Pension Plan.

Salary: $37,897.60 - $42,702.40 annually, commensurate with education and experience.

*Please make a note on your application and cover letter regarding which position(s) and branch location(s) you would like to be considered for employment.