Technical Writer, RCM

at Netsmart in Leawood, Kansas, United States

Job Description

Responsibilities

1. Develop and update technical documentation and content adhering to formatting, content and style guidelines.
2. Develop and update online content and training materials.
3. Develop processes and procedures for keeping documentation up to date.
4. Ensure technical verbiage is easy to understand by the layperson.
5. Make editorial and aesthetic improvements to documents and recommend new designs, layouts, and procedures.
6. Act in a self-directed, consultant role to determine and understand internal and external customer needs for documentation.
7. Serve as a coach and mentor for other writers on the team.

Qualifications

Required:

1. Bachelor's degree or equivalent relevant work experience.
2. At least 5 years as a technical writer, editor, or content strategist.
3. Excellent written and verbal communication skills.
4. Strong bias for action and the ability to prioritize and meet deadlines.

Preferred:

1. Wiki experience.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates.

All employment decisions at Netsmart are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, is committed to maintaining a drug-free workplace in accordance with applicable federal law.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.