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Ztek Consulting

Manager, Content Marketing - Telecommute Job at Ztek Consulting in San Francisco

Ztek Consulting, San Francisco, CA, US

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Supports the execution of omnichannel and channel specific loyalty and card marketing strategies to drive customer engagement, retention & acquisition; delivers against brand objectives in partnership with Sr Manager of Loyalty  Inputs into creative briefs and partners with brand creative teams on the development of loyalty marketing assets across multiple platforms within client; maintains oversight to ensure creative is on-time and executed according to the strategy, partnering with cross-functional teams and brand stakeholders to ensure seamless execution.  Represents loyalty in meetings and cross-functional alignments, partnering with key brand teams to ensure strategy is understood and execution happens across channels  Analyzes and interprets financial data to inform hindsight, in-season traction and budget forecasting partnership with Business Analysis team: o Conducts weekly, quarterly and annual reporting, tracking campaign program performance and progress by brand, channel against acquisition goals. o Visualizes data and builds stories to report campaign and program results Manages approval process of marketing assets with legal and banking partners 3-5 years of relevant work experience in traditional CRM or direct marketing (email, credit card, or loyalty marketing)  Strong written and verbal communication skills with the ability to glean insights from data and develop a story  Ability to organize and manage multiple detail-oriented projects and to meet deadlines  IT, Data & Analytics, Brands, Creative, etc.) Strategic thinker with the ability to leverage large data sets to make data-driven decisions; experience with Excel is a plus  Bachelor’s Degree; MBA a plus Positive attitude and ability to manage change, thrives in a fast-paced and dynamic environment, and brings structure to ambiguous situations  Proactive with strong project and program management skills; Ability to think big picture and be a visionary/idea generator, leading program vision and planning while getting involved in the details of actual execution and management  Willingness to approach projects with a can-do attitude and create process where there isn’t one  Results-oriented, timeliness, attention to detail, with a willingness to shift plans as necessary to meet goals 