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Are you looking to join an energetic team? To learn from the industry’s most creative thinkers? To advance your career beyond just a job? Assurety values innovation, and understands how to foster talent in order to develop the next generation of leaders in technology. If this sparks your interest, apply now. Let’s grow together.

Sr. Technical Writer

Job Code: 03202025

Department: Professional Services

Minimum Experience: 5 years

Job Type: Full Time

Job Location: Washington DC

Reports To: The Project Manager

Benefits: Competitive Pay, Generous PTO and Holiday Schedule, Outstanding Health Plan, 401(k), Collaborative Team Atmosphere.

Summary: Assurety Consulting, a leader in the postal/parcel ecosystem, seeks highly qualified applicants for a senior technical Writer position. This is a full-time position in Washington, D.C., with a hybrid working opportunity 2-3 days a week remotely. The position requires a US Postal Service (USPS) security clearance, and the applicant must be either a US Citizen or a Green Card holder.

Responsibilities:

• Analyze business needs and perform document updates.
• Help with technical writing activities by organizing material and completing writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Confer with customer representatives, vendors, executives, end customers, IT organization employees, or publishers to establish technical specifications and determine subject material to be developed for publication.

Conditions of Employment (REQUIRED):

• US Citizenship or Green Card.
• The position requires security clearance.
• Bachelor’s Degree in English, Communications, or related fields; Master’s degree preferred.
• Excellent communication skills to create, update, and perform QA on document-based deliverables.
• 5+ years of professional experience analyzing business needs, performing document updates, and helping with technical writing activities.
• Understanding of technical documentation and layout.

Experience Needed:

• Creating and maintaining comprehensive technical documentation.
• Collaborating with cross-functional teams to gather and validate technical information.
• Implementing and improving documentation standards and procedures.
• Peer reviewing and editing content created by other team members.
• Participating in product development cycles to ensure timely documentation updates.
• Conducting user research to improve documentation usability and effectiveness.
• Contributing to strategic documentation initiatives to support the overall application team.
• Maintaining records and files of work and revisions.
• Reviewing published materials and recommending revisions or changes in scope, format, content, and methods of reproduction and binding.
• Studying drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedures, production sequences, and details.
• Interviewing production and engineering personnel and reading journals and other materials to familiarize with product technologies and production methods.
• Observing production, developmental, and experimental activities to determine operating procedures and details.
• Analyzing developments in specific fields to determine the need for revisions in previously published materials and development of new material.
• Reviewing manufacturers and trade catalogs, drawings, and other data relative to operation, maintenance, and service of equipment.

Why you should join our team:

Collaborative & Inclusive Culture: Our colleagues work in small, self-organized and cross-functional teams that determine the best tactics to support the vision and strategy set by leadership. We encourage and welcome all ideas, taking an agile approach to creating an amazing product.

Design Thinking for Innovation: With a focus on our colleague’s growth within Assurety, we have developed a Learning Management System (LMS) that trains all colleagues on Design Thinking for Innovation, Security, BI & Analytics, and the business they are about to support. More trainings are added every year.

Recognition & Awards: Our colleagues are recognized for their innovative problem-solving, goodwill, candor with respect, and excellence. We also give out spot bonuses besides the yearly performance bonus.

Workplace: While our headquarters is in Sterling, Virginia, and our largest client is in Washington DC (on-site), our team lives across the globe. We partner with our team to help them achieve personal and professional alignment, helping our colleagues to define their own blend of work-life balance.

Office Perks: Colleagues that work out of one of our main offices enjoy beverages, snacks, lunches, and happy hour benefits.

Vacation & Holiday Schedule: We believe this is a partnership, and we trust our colleagues to build their own time-off schedule and encourage our teams to take time for their well-being while minimizing impacts to Client’s deliverables.

Growth Opportunity: Through hands-on learning and development, the opportunities are endless.

Focus on Well-Being: We pride ourselves on offering numerous benefit options to best fit the needs of our colleagues and their families, including domestic partners. Benefits include medical (PPO & HDHP-HSA), dental, vision, flexible spending account, commuter benefit, discount programs, life & disability insurance, and accident insurance. We also offer a 401k program with company match and paid parental leave.

Live your Passion: Assurety encourages and promotes monetary and personnel involvement in the causes around the globe. We believe in our Value of Goodwill and work to find new ways to give back to our communities and make a positive impact.

Who is Assurety Consulting & Solutions: Assurety is a leader and innovator in multiple governmental and commercial sectors, including postal/parcel, marketing, financial, retail, and higher education. We harness the power of our 16+ years of experience and the expertise of our professional staff to leverage technology and data to solve the toughest problems facing our clients. Data plays a critical role in almost all workstreams we serve. We encourage colleagues at all levels to participate in problem-solving discussions and encourage design thinking for innovation in each interaction and deliverable.

Assurety is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Assurety are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Assurety encourages applicants of all ages.