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Communication Specialist II (Temporary Dispatcher)

Join to apply for the Communication Specialist II (Temporary Dispatcher) role at State of South Carolina

Job Responsibilities

• Receives reports of fires, law enforcement needs, storm damage and other emergency incidents from the public, local fire departments, 911 systems, forestry pilots and other safety officers. Processes, records and disseminates this information. Operates computer aided dispatch system to dispatch personnel to fire locations. Maintains accurate records of all dispatched personnel and their locations.
• Uses computer aided dispatch system to take smoke management information to ensure burner is within smoke management guidelines. Processes and records this information.
• Performs dispatch and other related duties on daily task lists as assigned in support of the agency's mission and initiatives.
• Performs other duties in support of the Forestry Commission's mission and strategic plan.

Minimum And Additional Requirements

• A high school diploma and entry-level work experience with voice communication systems or switchboard exchange operations.
• Must be able to type 35 WPM and have basic computer proficiency.
• Completion of Introduction to the National Incident Management System (IS-700) within first year of employment.
• Pre-employment drug test and criminal background check required.

Additional Comments

• This position is designated safety sensitive and essential. This position requires the employee to be subject to pre-employment, random, post incident/accident, reasonable suspicion and rehabilitation monitoring and drug and alcohol testing consistent with SCFC Drug-Free Workplace-CDL Drug and Alcohol Testing.
• This position works 29 hours per week in an office that runs from 7:00 AM to 9:00 PM, on a rotating work schedule to include weekends and holidays.
• Position is located in an office environment. Must be able to remain stationary for long periods of time using a computer and other office equipment. Occasionally moves about the work area to access file cabinets, office machinery, and other job-related equipment.
• Knowledge of operating a computer-aided dispatch system, two-way radio and telephone communication equipment. Knowledge of the Federal Communication Commission (FCC) rules and regulations concerning two-way radio operations and Smoke Management guidelines.
• Active listener with strong customer service and communication skills. Ability to speak clearly and concisely; must be able to interpret written instructions, policies, and materials used in performing dispatching duties; must be able to react quickly, accurately, and calmly in a stressful environment.
• Basic computer proficiency is required.
• Two (2) positions available.

Seniority level

Entry level

Employment type

Temporary

Job function

Marketing, Public Relations, and Writing/Editing

Industries

Government Administration