Customer Delivery Manager, ZoomInfo Marketing
ZoomInfo Technologies LLC - Waltham, Massachusetts, United States, 02254![ZoomInfo Technologies LLC](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at ZoomInfo Technologies LLC
Overview
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Overview
As a
Customer Delivery Manager , you will be an integral part of the fast-growing Delivery organization. The team consists of consultants, project managers, and various technical experts. Ultimately, Delivery is responsible for driving long-term customer satisfaction through bespoke solution delivery. The Customer Delivery Manager brings critical experience, skills, and credibility to the Delivery Team. The Customer Delivery Manager is responsible for consulting our clients on how to best configure and leverage ZoomInfo solutions to meet their unique business requirements. The ideal candidate for this position should have extensive experience in the digital advertising space, be detail-oriented, self-motivated, proactive, results-oriented, and be able to seamlessly work cross-functionally in support of driving client success.
This person must be a self-starter and used to a fast-paced, fun, energetic environment, and comfortable with dealing with ambiguity. This person must also have a passion to solve unique world-changing technology problems.
What You'll Do:
Become a ZoomInfo Marketing expert, and leverage that knowledge to the benefit of our clientsSolve complex client problems leveraging ZoomInfo technologyMaintain your own book of high-complexity, high-value client engagementsProvide recommendations and best practices to our Marketing Platform clients based on industry and product-focused knowledgeCreate and maintain deliverables such as recommended strategy presentations, project plans, and recommended media spend to add scale and consistency across the organizationContribute to goal setting for the Delivery team aligned with the MBOs and company priorities established by the Executive Leadership TeamDrive procedural standardization, accelerate delivery, and identify revenue growth opportunities through service delivery innovatioWhat You Will Bring:
You have extensive knowledge of the digital advertising space and have worked in an ad ops/ad strategy/campaign management role beforeYou have 3-6 years of professional experience with at least 1 year in a SaaS, delivery, or professional services environmentYou have a passion for customer serviceYou are knowledgeable in leveraging DSPs and the value prop for clientsYou have a high level of business acumen and an ability to analyze business requirements and implement fit-for-purpose solutionsYou have a proven ability to manage cross-functional projectsYou have client-facing experience, preferably in the strategic and or enterprise spaceYou possess strong communication skills - oral, written, and visualYou have strong attention to detail and organizational skills
This is a
hybrid
position, working a minimum of
three days per week
from one of our office locations - Waltham MA, Bethesda MD, or Vancouver WA.
#LI-EB
#LI-Hybrid
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
$80,000-$110,000 USD
About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams - all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.